Office & Locations Operations Lead - Ownership Path

Avison Young; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global organisation in property management is seeking a professional to build effective relationships with customers and ensure a high level of service. Responsibilities include delivering projects within budget, managing supplier relationships, and ensuring compliance with health and safety regulations. Ideal candidates will have strong customer management skills, business acumen, and the ability to work under pressure. The role offers a dynamic work environment focused on collaboration and inclusion.

Qualifications

• Experience working under high-pressure situations with customers.
• Ability to adapt in changing environments.
• Excellent written communication and documentation skills.

Responsibilities

• Build relationships with customers to deliver exceptional service.
• Manage budget setting and monitoring for service lines.
• Ensure compliance with health and safety standards.

Skills

Customer focus

Polished customer-management skills

Strong business acumen

Organisational skills

Documentation and written skills

Attention to detail

Ability to work autonomously

Education

IOSH Managing Safely qualification

Job description

A global organisation in property management is seeking a professional to build effective relationships with customers and ensure a high level of service. Responsibilities include delivering projects within budget, managing supplier relationships, and ensuring compliance with health and safety regulations. Ideal candidates will have strong customer management skills, business acumen, and the ability to work under pressure. The role offers a dynamic work environment focused on collaboration and inclusion.