Office Coordinator

Summer Boarding Courses; Merley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading summer education provider in Merley is seeking an Office Coordinator to ensure the smooth operation of their summer programme. Responsibilities include managing financial records, coordinating student arrivals and departures, and maintaining an organised office environment. The ideal candidate will demonstrate strong organisational and communication skills, with experience in logistical operations. This role promises a competitive salary of £955 per week, with accommodation provided during the summer. Join a vibrant team dedicated to enriching young students' educational experiences.

Benefits

Full cost of DBS check covered

Accommodation included

Continual support from Head Office

Paid training before course start

Staff Wellbeing Initiative

Qualifications

• Must have meticulous organisational skills and the ability to work under pressure.
• Strong communication skills are essential for this role.
• Experience in organising excursions or logistical operations is needed.

Responsibilities

• Oversee financial records and manage petty cash.
• Prepare documentation for student arrivals and departures.
• Coordinate staff meals and assist with HR admin.

Skills

Organisational skills

Communication skills

Flexibility

Microsoft Excel proficiency

Customer service skills

Tools

Microsoft Word

Banking apps

Job description

Overview

The Office Coordinator at Summer Boarding Courses ensures smooth administration of the summer programme. Key responsibilities include managing financial records, preparing excursions, and maintaining an organised, welcoming office. The role involves collaborating with the management team and Head Office to handle student arrivals, departures, and staff paperwork, providing essential support across the programme. Strong organisational skills and excellent communication are crucial for thriving in a fast‑paced, vibrant environment. The Site SBC Canford Summer School is set on the beautiful campus of Canford School, located near the seaside city of Bournemouth, one of the top destinations for learning English outside of London. With some of the finest facilities in the country, Canford offers students a wide range of exciting activities to enhance their experience. SBC Canford caters to students aged 11‑15, with a weekly capacity of approximately 290 students, providing a dynamic and engaging environment for learning and personal growth.

Support and Benefits

• We will cover the full cost of a new DBS (if required) for your first contract working with SBC. We encourage all staff to sign up for the Update Service Extensive, paid, on‑site training prior to student arrival
• Accommodation included
• CPD and Appraisals
• Staff Wellbeing Initiative
• Access to Employee Assist Programme (EAP)
• Continual support for all staff from the Head Office Team, both on the ground and via phone/email
• Online safeguarding and prevent training
• Professional, fun and supportive environment

Additional Role Specific Support

• Paid attendance to pre‑course Management Training

A normal working week for the Office Coordinator will consist of up to 70 hours per week over six working days. All staff will receive one full day off per week.

Remuneration: The salary for the Office Coordinator role is £955 per week (subject to tax and national insurance), paid weekly in arrears (for the avoidance of doubt this sum includes a holiday allowance at 12.07% of basic pay in the sum of £102.85), plus accommodation at the summer site.

Main Duties

Financial Administration

• Oversee on‑site financial records, including receipts, petty cash, and spending tracking via Excel/banking apps.
• Assist with the collection and distribution of student pocket money.
• Maintain communication with the SBC Finance Team.

Excursion & Off‑Site Activity Management

• Follow Head Office guidelines to prepare for excursions, reconfirm bookings and prepare excursion packs with itineraries, registers, and risk assessments.
• Distribute and store excursion documents in line with SBC’s Emergency and GDPR Procedures, brief staff on roles, and monitor transport logistics.

Office & Stock Management

• Manage the storage, distribution, and return of branding, office and IT stock and support resource purchasing ensuring compliance with guidelines.
• Oversee the set‑up and upkeep of the Summer School Office and staff room, ensuring spaces are organised, clean and welcoming.
• Collaborate with Head Office to maintain smooth operation of office IT and phone systems.

Student Arrival & Departure Administration

• Coordinate with Transfer Managers to ensure transfer packs are prepared and distributed, and briefings are attended.
• Prepare documentation for student arrival and departure days, set up check‑in/departure rooms, prepare refreshments, and ensure professional first and last impressions.
• Assist with end‑of‑course administration, including questionnaires, reports and certificates.

HR and Staff Support

• Assist the HR team with on‑site staff admin, including arrival packs, uniforms, and ID cards.
• Coordinate staff meals, socials, and budget planning with Course Leaders and Programme Managers.
• Provide administrative support across the programme to ensure smooth operations, collaborate with the Management Team, attending meetings and maintaining open and proactive communication.
• Communicate clearly and professionally with students, staff, parents, agents, site hosts, and external stakeholders.
• Work with SBC Head Office to complete necessary paperwork and share updates.

Student Experience

• Encourage student engagement in the programme, promoting communication, confidence, and social skills.
• Promote a culture of equality, respect, and diversity, ensuring students adhere to the Student Code of Conduct and assisting staff in managing behaviour.
• Encourage student feedback and promptly address concerns or complaints.
• Contribute to hosting arrival and departure days, ensuring a welcoming and professional experience for students and parents.
• Support the safe delivery of the programme, covering sessions, attending off‑site activities & supporting breaks, meals, and welfare duties where needed.

Safety & Compliance

• Implement Health and Safety procedures, ensuring incidents are reported and risk assessments are followed.
• Keep staff informed of student welfare needs and maintain required welfare records.
• Ensure staff and students understand Emergency and Fire Evacuation procedures.
• Securely manage summer camp data, following GDPR and confidentiality policies.

Safeguarding Duties

• Be committed to the safeguarding and welfare of students in your care.
• Complete online safeguarding training and attend on‑site safeguarding training during induction week.
• Read and understand SBC’s Safeguarding Policy, Staff Handbook, Operations Policy Handbook and Part 1 of Keeping Children Safe in Education (including annexes A & B).
• Be alert to the signs of abuse and neglect, and report any concerns to the DSO immediately (including low level concerns).
• Know what to do if a student tells a member of staff they are being abused, exploited or neglected.
• Help students understand how to keep themselves safe and manage risk; earning their trust while maintaining professional boundaries.

Application Requirements

• You will provide the details of two recent and relevant referees who we will contact and specifically ask about your suitability to work with children and any concerns.
• You will be required to undergo a Disclosure and Barring Service check (DBS), and equivalent if you live, or have lived, outside of the UK.
• You will be asked to state that you have no known reason why you cannot work with children.
• Official identification and certificates will be required for our records.
• Please be aware that SBC may conduct online searches for shortlisted candidates as part of our legal duty to meet out safeguarding duties.

All members of staff employed by SBC will be expected to bring certain key qualities to the operation. There must be a professional interest in working with young people and particularly international children. Safety and welfare of the students is of paramount importance at SBC and a practical enforcing of this belief should be a quality exhibited by all staff.

Key Qualities

• Approachable & empathic to the needs of students
• Enthusiastic & engaging
• Diplomatic, responsible & motivated
• Flexible within the summer school environment

Experience Required (Essential)

• Meticulous organisational skills
• Strong communication skills, ability to work under pressure, flexibility
• Experience of organising excursions, events or other logistical operations.
• Proven strong administrative skills, including good knowledge of Microsoft Excel and Word.
• Experience working in a visitor/customer facing role.

Experience Desired (Desirable)

• Previous residential summer school experience, ideally with international students
• Experience of working within the education sector
• Experience of using MS Teams as a communication tool
• Experience of using Mail Merge and basic accounting administration tools.

Founded in 2008, Summer Boarding Courses have united students from around the world through education. Delivering award‑winning, future‑focused courses that strike the perfect balance between academic and social enrichment.

Our courses unlock potential and ignite a spark for long‑term success. Our residential summer courses take place at some of the UK’s top boarding schools and university college campuses, including Eton College, Oxford University Colleges and Headington School. We carefully select our campuses to ensure that they provide the perfect environment for our students to live and study. Over 15,800 students from 152 nationalities have been welcomed to study with us to date. Whether it’s preparing for future studies, developing 21st‑century skills or building confidence, the knowledge gained on an SBC course allows students to go forward and apply what they have learnt to other areas of their education and beyond; giving them the necessary skills to achieve their future goals.

The EL Gazette publishes a league table based on British Council inspections, and SBC have been ranked Number 1 from 2018 to 2023. We are very proud of this achievement and will continue to grow and develop our courses to offer students extraordinary experiences. SBC is the only multi-campus summer school provider in the UK to have achieved a perfect 15/15 areas of strength by the British Council. A true hallmark of educational quality.