Office & Client Support Manager

Adecco; Chester; On-site; GBP 18,000 - 30,000; Part time

Job summary

A high-end real estate company in Chester is seeking an experienced Office & Client Support Manager to join their team. This part-time role involves managing client support and operational tasks, ensuring high-quality customer experiences. The ideal candidate will be highly organised, a strong communicator, and proficient in Microsoft Office. This is a fantastic opportunity in a supportive environment, offering a competitive pro-rata salary and a varied role where no two days are the same.

Benefits

Friendly team environment

Flexible working hours

Competitive pro-rata salary

Qualifications

• Highly organised and detail-focused, with strong multitasking abilities.
• Excellent communicator, confident dealing with clients and contractors.
• Experience in customer care or a client-facing role is required.

Responsibilities

• Act as the main point of contact for homeowners, managing customer care queries.
• Coordinate office activities to maintain an organised workspace.
• Visit sites as required to meet homeowners and review progress.

Skills

Organisational skills

Customer service

Communication

Multitasking

Problem-solving

Tools

Microsoft Office

SharePoint

Xero

Job description

Overview

Location: Chester City Centre

Contract: 6‑Month Fixed Term Contract (with potential extension to 9 months)

Hours: 22.5 hours per week

Salary: £30,000 FTE (£18,000 pro‑rata)

Adecco Chester is delighted to be recruiting on behalf of our client, a high‑end and reputable real estate company based in Chester. Due to maternity leave, they are seeking an experienced and proactive Office & Client Support Manager to join their friendly, professional team.

This is a fantastic opportunity for someone with strong organisational skills and a passion for delivering excellent customer service. If you enjoy variety, take pride in your work, and thrive in a busy, client‑focused environment - this could be the perfect role for you.

Key Responsibilities

• Client Support – Acting as the main point of contact for homeowners, handling customer care queries with professionalism and warmth
• – Managing and tracking snagging issues, liaising with contractors and Site Managers
• – Providing regular updates to clients and ensuring high‑quality customer experiences
• – Attending customer meetings and preparing weekly snagging status reports

• Office & Operational Support – Coordinating office activities, maintaining supplies, and ensuring a well‑organised workspace
• – Supporting Directors with administrative duties, board meeting preparation, and documentation
• – Managing invoices via Xero and assisting with block management and budget administration
• – Handling general office housekeeping and day‑to‑day operational tasks

• Site Support – Visiting sites as required to meet homeowners and review completion progress
• – Uploading information to SharePoint and maintaining accurate digital records
• – Coordinating refuse deliveries/collections and postal address registrations

About You

• Highly organised and detail‑focused, with strong multitasking abilities
• An excellent communicator, confident dealing with clients, contractors, and senior stakeholders
• Experienced in customer care or a client‑facing role
• Proficient in Microsoft Office (SharePoint and Xero experience is an advantage)
• Professional, friendly, and able to work independently
• Experience in property, construction, or residential development is desirable but not essential

Why You\'ll Love This Role

• Part‑time hours offering great work‑life balance
• Competitive pro‑rata salary
• Friendly and supportive team environment
• Opportunity to work with a respected, high‑end property company
• A genuinely varied role where no two days are the same

How to Apply

If this role sounds like a great fit for you, we\'d love to hear from you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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