Office Administrator

Country Dreams Radio; Sheffield; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading drainage solutions provider in Sheffield is seeking an office support role to assist the project manager with daily operations. The successful candidate will engage with customers, manage reports, and perform essential administrative tasks. A minimum of 12 months in a busy office is required, alongside strong customer service and IT skills. The position offers a competitive salary of £28,000 - £30,000 and various benefits including 25 days of holiday and life assurance.

Benefits

25 days holiday + bank holidays

Life Assurance equal to 1 x your base pay

Auto enrolment pension scheme

Free onsite parking

Friendly working environment

Qualifications

• Minimum of 12 months experience in a busy office environment.
• Proven background in data entry and customer service.
• Ability to learn new in-house IT systems quickly.

Responsibilities

• Support the project manager in day-to-day business.
• Handle customer contacts with job updates and inquiries.
• Update systems including customer reports, invoicing, and time sheets.

Skills

Office experience

Customer service background

Excellent IT skills (Excel, Word)

Job description

The Lanes Group are the UK's largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nations water systems. Formed in 1992, our half a billion‑pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.

We are the UK's largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike.

About The Role

• Location: Sheffield
• Hours: Monday to Friday, 40 hours per week (either 8am-4:30pm)
• Salary: £28,000 - £30,000

Responsibilities But Not Limited To

• You will be working as part of a team to support the project manager in running day to day business, involving customer contacts with job updates and enquiries.
• Updating in house systems including customer reports, invoicing, time sheets, taking payments over the phone, raising purchase orders via our in-house systems, telephone & email enquiries.
• Other ad-hoc general admin duties.

Experience And Qualifications Required For The Role

You will already be familiar with an office environment; the successful candidate will have experience of working in a busy office minimum 12 months, previous data entry experience, a background in customer service, excellent IT skills (Excel, Word) and the ability to learn new in house IT systems.

What We Offer

• 25 days holiday + bank holidays;
• Life Assurance equal to 1 x your base pay;
• Auto enrolment pension scheme;
• Free onsite parking;
• Friendly working environment;