Ocean Imports Coordinator

Time Appointments; Ipswich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company in Ipswich is seeking an Ocean Imports Coordinator to manage import shipments and customer interactions. The ideal candidate has experience in shipping and customs, strong communication skills, and a desire to learn. Benefits include competitive salary, training, career progression, and a supportive work environment.

Benefits

Comprehensive training provided

Competitive salary with annual pay reviews

23 days holiday plus bank holidays

Free on-site parking

Daily lunch van service

Qualifications

• Experience working in shipping or logistics is preferred.
• Excellent communication skills are essential.
• Knowledge or experience in customs and imports is ideal.

Responsibilities

• Book import shipments into the system.
• Liaise with customers for updates.
• Prepare customs declarations.

Skills

Previous experience or knowledge of shipping/logistics

Strong team player with excellent communication skills

Imports and customs experience

Confident IT skills

Willingness to learn and develop new skills

Job description

We are delighted to be partnering with an international, award-winning business within the Shipping and Logistics sector, who are looking to recruit an Ocean Imports Coordinator to join their friendly and supportive team based in Ipswich.

Key Responsibilities

• Book FCL and LCL import shipments into the system.
• Liaise with customers by phone and email, providing regular updates.
• Prepare and complete manifests in Destin8 for warehouse operations.
• Create Devan instructions for the warehouse team.
• Complete customs declarations accurately and efficiently.
• Arrange deliveries to Amazon and third-party sites (FTL, LTL, and courier).
• Prepare and issue invoices to customers.
• Review and approve supplier invoices.
• Provide proof of deliveries to customers.

Previous Skills & Experience

• Previous experience or knowledge of shipping/logistics.
• Strong team player with excellent communication skills.
• Imports and customs experience.
• Confident IT skills.
• Willingness to learn and develop new skills.

Benefits

• Comprehensive training provided
• Competitive salary with annual pay reviews
• Personalised career progression plans
• 23 days holiday plus bank holidays (increasing with service)
• Exciting career development opportunities within an international business
• Free on-site parking
• Daily lunch van service
• Supportive, friendly working environment