Ocean Export Customer Relation Coordinator

ZipRecruiter; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company in Birmingham is seeking a Customer Relationship Coordinator to handle export bookings and liaise with customers. The ideal candidate will have strong customs knowledge and excellent communication skills. This full-time, permanent role offers competitive benefits, including up to 25 days vacation and private healthcare, making it an exciting opportunity in a reputable firm.

Benefits

Up to 25 days holidays plus bank holidays

Life cover

Profit related pay

Defined contribution pension scheme

Discounted store/shopping benefit scheme

Private healthcare

Car parking

Employee Assistance Programme

Training opportunities

Working for a top Track 250 Company

Qualifications

• Knowledge of customs regulations.
• Excellent communication skills.
• Keen eye for detail, adaptable with a willingness to learn.
• Proficiency in all Microsoft Programmes.
• Ability to work in a customer focused environment in a professional manner.
• A team player, keen to play a part in the success of the department.
• Good commercial awareness.
• Right to work in the UK.

Responsibilities

• Arranging and processing export bookings, including customs clearance.
• Preparing quotations.
• Liaising with customers and overseas partners.
• Charging files, passing invoices and dealing with queries.
• Keeping customers updated and solving problems.

Skills

Knowledge of customs regulations

Excellent communication skills

Attention to detail

Proficiency in all Microsoft Programmes

Customer focused environment

Good commercial awareness

Team player

Job description

Overview

Customer Relationship Coordinator — Ocean Export. Based in Coleshill. Salary: TBC per annum plus benefits. Job Type: Full-time, Permanent.

About the company

Our client is a British based multimodal freight forwarder specialising in logistics e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK they manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the UK.

The Role

Based within the Ocean department you will work as part of a team and assist with:

• Arranging and processing export bookings, including customs clearance
• Preparing quotations
• Liaising with our customers, offices and overseas partners
• Charging files, passing invoices and dealing with queries
• Dealing with customers, keeping them updated, solving problems

This position is based in Coleshill, which is easily commutable from Tamworth, Solihull, Nuneaton and Birmingham.

Location details

Their offices offer a direct link to Birmingham Grand Central and Nuneaton.

Experience and qualifications

• Knowledge of customs regulations
• Excellent communication skills
• Keen eye for detail, adaptable with a willingness to learn
• Proficiency in all Microsoft Programmes
• Ability to work in a customer focused environment in a professional manner
• A team player, keen to play a part in the success of the department
• Attention to detail, adaptable and willing to learn
• Good commercial awareness
• Right to work in the UK

Benefits

• Up to 25 days holidays plus bank holidays
• Life cover
• Profit related pay
• Defined contribution pension scheme
• Discounted store/shopping benefit scheme
• Private healthcare
• Car parking
• Employee Assistance Programme
• Training opportunities
• Working for a top Track 250 Company as awarded by the Sunday Times
• Some benefits are subject to a qualifying period

How to apply

To apply for this exciting Customer Relationship Coordinator opportunity please click ‘Apply’ now