Occupational Health Customer Success Specialist

Abbott; Abingdon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global healthcare leader in Abingdon is seeking an Occupational Health Customer Services Specialist to ensure outstanding customer experiences. You will manage bookings, respond to queries, and liaise with clinical teams. The ideal candidate has excellent communication skills and previous customer service experience. Join a recognized company known for career development and commitment to diversity and inclusion.

Benefits

Career development opportunities

Recognition for diversity and inclusion

Support for working mothers and female executives

Qualifications

• Previous experience in a customer services role is desirable.
• Experience working for a service provider in a related field is preferable.
• Ability to prioritise workload to meet deadlines.

Responsibilities

• Responding to customer queries via phone and email.
• Managing and completing bookings for Occupational Health services.
• Opening and managing clinic schedules accurately.

Skills

Excellent written and oral communication skills

Strong problem-solving skills

Customer service orientation

IT literacy

Education

Educated to national standards

Tools

Salesforce

Word

Excel

Outlook

Job description

A global healthcare leader in Abingdon is seeking an Occupational Health Customer Services Specialist to ensure outstanding customer experiences. You will manage bookings, respond to queries, and liaise with clinical teams. The ideal candidate has excellent communication skills and previous customer service experience. Join a recognized company known for career development and commitment to diversity and inclusion.