Nurse Functional Assessor

Beyond Housing; Redcar; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A community-focused housing organization is seeking a dedicated Reach & Respond Responder to cover maternity leave. This role involves providing emergency assistance, installing technology, and maintaining customer information. Ideal candidates should be proactive, computer-literate, and possess strong communication skills. The position offers a fixed-term contract with comprehensive benefits, including a competitive salary and generous holiday entitlement. Join a supportive team committed to helping vulnerable individuals live independently.

Benefits

Generous holiday entitlement

Competitive salary

Health cash plan

Cycle-to-work scheme

Qualifications

• Capable of working collaboratively and using initiative to build relationships.
• High degree of flexibility and computer literacy.
• Strong communication and interpersonal skills.

Responsibilities

• Providing emergency response visits to assist customers.
• Installing and maintaining assistive technology equipment.
• Collecting and maintaining accurate customer information.
• Working collaboratively with colleagues and partner organizations.

Skills

Communication skills

Interpersonal skills

Computer literacy

Flexibility

Job description

Reach & Respond Responder

We are looking for a dedicated responder to join our incredible team covering maternity leave. This shift‑based role is part of the 24/7 Reach & Respond service, supporting nearly 9,000 vulnerable people to live independently and safely in their own homes. If you are passionate about helping others and want to be part of a supportive, dynamic team, we would love to hear from you.

Responsibilities

• Providing emergency response visits, for example assisting a customer in the event of a fall at home, or providing support and reassurance to customers if they are unwell or in need of assistance.
• Installing and maintaining a range of assistive technology equipment and undertaking repair activity.
• Collecting and maintaining accurate customer information to support a person‑centred, quality service.
• Contributing to promotional activities.
• Providing information and advice to customers.
• Working collaboratively with colleagues and partner organisations, building strong relationships across the service area.
• Using own initiative and a high degree of flexibility.
• Being computer‑literate.
• Demonstrating strong communication and interpersonal skills.

Qualifications & Requirements

• Forward‑thinking, solution‑focused and willing to champion the services we offer.
• Capable of working collaboratively and using initiative to build relationships.
• High degree of flexibility and computer literacy.
• Strong communication and interpersonal skills.

Contract & Schedule

This is a fixed‑term contract to cover maternity leave, offering 33.6 standard hours per week. Shifts are scheduled on a rotating basis, covering Monday to Sunday across a 24‑hour service.

The closing date for applications is Friday 5 December 2025. Applications will be reviewed throughout the duration of the advert and may be closed early if enough applications are received. We are not working with recruitment agencies.

Compensation & Benefits

• Real Living Wage as defined by the Living Wage Foundation; pay award pending minimum 2.2%.
• Competitive salary matching the market rate with an annual cost of living rise.
• Agile working – up to two days from home, after settling in and learning the ropes.
• Generous holiday entitlement (up to 39 days, including bank holidays after 5 years’ service) with the option to purchase more.
• Competitive pension scheme with generous employer contributions.
• Life assurance and generous bereavement time off.
• Health cash plan covering basic medical expenses, optical, dental and complementary therapies, plus free flu jabs.
• Free tea, coffee and cordial.
• Recognition schemes such as weekly "Cheers For Peers", "Star of the Quarter" and our prestigious annual Star Awards event.
• Long‑service awards every 5 years.
• Cycle‑to‑work scheme and cycle parking.
• Cashback and discounts scheme covering well‑known retailers and leisure providers.
• Salary‑sacrifice electric vehicle lease scheme to support cost‑effective green travel.

About Beyond Housing

Beyond Housing is an ethical organisation deeply embedded in local communities, providing homes, services and support to thousands of customers. Our mission is simple: to provide homes customers want, services they value, delivered by people who care.

Equal Opportunity Statement

We are committed to ensuring that all applicants are treated fairly throughout our recruitment and selection processes and are not discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.