North of England Regional Technical Account Manager

Ecolab; Tees Valley; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global provider in pest management is seeking a technical lead for its Tees Valley region. The successful candidate will manage customer relationships and serve as a technical advisor, providing coaching and feedback to team members. This role offers a competitive salary, a bonus opportunity, and benefits including training investment, holiday, company van, and an inclusive culture aimed at supporting career growth.

Benefits

Competitive salary

London Weighting Allowance

Training and development

25 days holiday plus 8 days Bank Holiday

Pension and life assurance

Bonus opportunity up to 5%

Company vehicle

Company iPhone

Qualifications

• Ability to manage and deliver escalation calls effectively.
• Proven capability to build trusted relationships with customers.
• Experience in providing technical coaching to teams.

Responsibilities

• Act as a technical lead for accounts in the region.
• Provide feedback and technical coaching to team members.
• Manage customer interactions and track action plans.
• Report on training needs and customer relations.

Skills

Technical leadership

Customer relationship management

Coaching and feedback

Continuous improvement

Job description

A leading global provider in pest management is seeking a technical lead for its Tees Valley region. The successful candidate will manage customer relationships and serve as a technical advisor, providing coaching and feedback to team members. This role offers a competitive salary, a bonus opportunity, and benefits including training investment, holiday, company van, and an inclusive culture aimed at supporting career growth.