Nightshift Administrator 6 month FTC

Ground Control; Essex; Remote; GBP 60,000 - 80,000; Full time

Job summary

A grounds maintenance company in the UK is seeking a proactive Nightshift Administrator to ensure seamless overnight operations. Responsibilities include providing administrative support, maintaining operational systems, and liaising with field teams. Candidates should possess strong communication skills and proficiency in MS Office tools. This position offers a competitive package, including a yearly bonus, share options, and a robust pension scheme.

Benefits

23 days holiday + bank holidays

Yearly bonus scheme

Robust pension scheme

Employee support programme

Free or subsidised national gym memberships

Employee Recognition Scheme

2 personal choice volunteering days

Qualifications

• Experience in client liaison and handling operational queries.
• Strong communication skills to build trusted relationships.
• Confident using MS Office tools including Excel and Power BI.

Responsibilities

• Act as the first line of support for enquiries.
• Maintain and update operational systems.
• Provide real-time support to field teams.
• Monitor inboxes and allocate tasks.

Skills

Strong communication skills

MS Office tools (Excel, Power BI, Teams)

Organised and results-focused

Client liaison and handling operational queries

Job description

Nightshift Administrator

Location: Remote

Salary: Competitive

Contract Type: 6 months FTC

Division: Maintenance

About the Role

We’re looking for a proactive and detail‑oriented Nightshift Administrator to join our Maintenance division on a 6‑month fixed‑term contract on a rota basis with a 4 on 4 off shift rotation. This role is key to ensuring seamless overnight operations providing essential administrative support and being the first point of contact for both internal and external stakeholders.

Working closely with our WM Operations Manager and wider field teams you’ll play a vital role in keeping our 24/7 service running smoothly while upholding the highest standards of client service compliance and health & safety.

What You’ll Do

• Act as the first line of support for enquiries ensuring accurate and timely responses.
• Maintain and update operational systems raising issues where escalation is required.
• Provide real‑time support to field teams during operational hours.
• Monitor inboxes, triage requests and allocate tasks to ensure efficient workflows.
• Raise Health & Safety reports and ensure compliance at all times.
• Take ownership of allocated projects supporting audits, data reporting and wider business initiatives.
• Collaborate across teams to support both planned and reactive operational needs.

What We’re Looking For

Strong communication skills with the ability to build trusted relationships across teams and stakeholders.

Confident using MS Office tools (Excel, Power BI, Teams).

Organised, results‑focused and resilient under pressure.

A collaborative team player who can work independently and take initiative.

Experience in client liaison and handling operational queries.

Desirable

• Knowledge of project/programme management.
• Experience in Winter & Grounds Maintenance contract management.

Why join us

Career Development Focus: We’re committed to supporting your professional growth with clear career paths, training and tailored development programmes including our GC Leadership Academy, job‑specific accreditations and higher education opportunities.

Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base with the freedom to manage and grow your own region.

Collaborative Environment: Work in a supportive, engaging and innovative culture where your contributions are valued.

Competitive Package

23 days holiday (Increasing with length of service) + bank holidays

Yearly bonus scheme & Share options

Robust pension scheme

Medigold employee support, Free Flu Jabs, Online private GP Service

Free or subsidised national gym memberships

Employee Recognition Scheme

2 personal choice volunteering days

Ground Control

Ground Control is a UK‑based grounds maintenance company powered by the latest technology. Since launching in 1973 Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.

We deliver a range of services including grounds maintenance, winter gritting, landscape construction, design, arboriculture, electric vehicle charging point installation to more than 50 000 commercial properties across the UK.

If you are looking to invest in your future with a business that puts people at the centre of everything click the apply now button below to speak to a member of our team.

Equal Opportunities Statement

At Ground Control we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success and we welcome applications from individuals of all backgrounds, experiences and perspectives.

We are proud to be an equal opportunities employer and do not discriminate based on sex, age, disability, gender identity, marital status, pregnancy, race, religion or belief, sexual orientation or any other protected characteristic. We actively support and promote an inclusive culture ensuring fair and equitable treatment throughout the recruitment process and beyond.

Key Skills

Hadoop, Microsoft Windows Server, Windows, Apache, Linux, SAN, Shell Scripting, System Administration, Administrative Experience, Scripting, Oracle, Troubleshooting

Employment Type

Full Time

Experience

Years

Vacancy

1