Night & Weekend Youth Concierge – Safe & Welcoming

MHS Homes; Chatham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community support organization in Chatham is seeking a Concierge to provide safety and support for young residents aged 16–25. The role involves being a reassuring presence overnight, maintaining a secure environment, and encouraging positive engagement through activities. Ideal candidates should have strong communication skills, empathy, and a commitment to safeguarding. Full training is provided, along with various employee benefits including a performance-based bonus and training opportunities.

Benefits

Performance-based annual bonus

Company pension contributions matched up to 6%

28 days holiday plus bank holidays

Access to holiday homes

Wellbeing activities and charitable events

Free on-site parking

Qualifications

• Genuinely cares about young people and wants to make a difference.
• Awareness of safeguarding principles and commitment to safety.
• Experience with young people or in a customer-facing role is desirable.

Responsibilities

• Be the first point of contact for residents during nights and weekends.
• Monitor the building and maintain a safe environment.
• Support young people with empathy and patience.

Skills

Strong communication skills

Empathy

Calm under pressure

Flexible approach

Job description

A community support organization in Chatham is seeking a Concierge to provide safety and support for young residents aged 16–25. The role involves being a reassuring presence overnight, maintaining a secure environment, and encouraging positive engagement through activities. Ideal candidates should have strong communication skills, empathy, and a commitment to safeguarding. Full training is provided, along with various employee benefits including a performance-based bonus and training opportunities.