Night Porter (MC132)

Payman Club; Arrington; On-site; Confidential; Full time

Job summary

A hospitality organization in Arrington is seeking a Night Security and Cleaning Staff to ensure the safety and cleanliness of the premises during night shifts. Responsibilities include monitoring the building, responding to guest requests, and maintaining public areas. Ideal candidates should have prior experience in a similar role, strong customer service skills, and the ability to work flexible hours. This role offers full-time hours and requires weekend availability.

Qualifications

• Previous experience in a similar role within the hospitality industry is preferred.
• Excellent customer service skills with a friendly and approachable demeanor.
• Strong attention to detail and ability to work efficiently in a fast-paced environment.
• Basic phone etiquette skills for effective communication with guests and colleagues.
• Ability to work well both independently and as part of a team.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Fire walks throughout the night, ensuring corridors and exits are clear, and front doors are locked.
• Ensure cleanliness and tidiness of public areas, including lobbies and restrooms.
• Vacuum carpets, sweep and mop floors, and dust furniture.
• Move linen to the linen stores on different floors.
• Empty trash bins and replace liners as needed.
• Clean and sanitize surfaces like door handles and handrails.
• Assist with the setup and breakdown of meeting rooms and event spaces.
• Respond promptly to guest requests for assistance.
• Maintain inventory of cleaning supplies and notify management when replenishment is needed.
• Follow safety protocols to ensure a safe working environment.
• Watch for unusual or dangerous activities occurring on the premises.
• Monitor CCTV screen at the reception desk with occasional tours around the building.
• Report every entrance on an hourly basis.
• Ensure the back and front doors are locked.
• Surveil car park entrance to ensure security.

Skills

Efficiency

Honesty/integrity

Attention to detail

Proactivity

Enthusiasm

High standards

Flexibility

Job description

Full-time hours

Weekends availability is required

Hours: 11PM to 7AM or 10PM to 6AM

Tasks

• Fire walks throughout the night, making sure corridors and exits are clear, front doors locked
• Ensure the cleanliness and tidiness of all public areas, including lobbies, hallways, and restrooms
• Vacuum carpets, sweep and mop floors, and dust furniture
• Move linen to the linen stores on different floors
• Empty trash bins and replace liners as needed
• Clean and sanitize surfaces, such as door handles and handrails
• Assist with the setup and breakdown of meeting rooms and event spaces
• Respond promptly to guest requests for assistance
• Maintain inventory of cleaning supplies and notify management when replenishment is needed
• Follow all safety protocols and procedures to ensure a safe working environment
• To watch for unusual, illegal, or dangerous activities occurring on the premises
• To watch CCTV screen at the reception desk with occasional tours around the building
• To report every entrance on an hourly basis
• To ensure the back and front doors are locked
• To surveil car park entrance and to ensure nobody come into the building illegally
• through the parking area
• To do smoke test

Requirements:

• Previous experience in a similar role within the hospitality industry is preferred
• Excellent customer service skills with a friendly and approachable demeanor
• Strong attention to detail and ability to work efficiently in a fast-paced environment
• Basic phone etiquette skills for effective communication with guests and colleagues
• Ability to work well both independently and as part of a team
• Flexibility to work various shifts, including weekends and holidays

Requirements

Required Skills and Qualifications:

• Efficiency
• Honesty/integrity
• Attention to detail
• Proactivity
• Enthusiasm
• High standards
• Flexibility

Recruitment Checks

• ID Card
• Proof of Address
• Work Permit (for non-UK citizens)