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Night Porter: Bar, Room Service & Guest Care

Village Hotels

Bracknell

On-site

GBP 22,000 - 26,000

Full time

11 days ago

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Job summary

A leading hotel chain in Bracknell is looking for a Night Porter to ensure exceptional service during night shifts. You will handle various duties, from check-ins to preparing room service orders, while also resolving guest issues efficiently. Ideal candidates will demonstrate strong initiative, a talent for building relationships, and a commitment to excellent customer service. Join a vibrant team in a fun, inclusive environment with fantastic benefits.

Benefits

Complimentary Health and Wellness Membership
Discounted overnight stays
50% discount on Food and Drink
Excellent training and development
Flexible working hours
Company Pension scheme
Life Insurance

Qualifications

  • Experience in providing great customer service.
  • Ability to efficiently resolve guest issues.
  • Strong initiative and self-motivation.

Responsibilities

  • Ensure exceptional service throughout the night.
  • Assist in various tasks such as check-in and room service.
  • Support all departments as needed.

Skills

Customer service expertise
Problem-solving
Initiative
Relationship building
Job description
A leading hotel chain in Bracknell is looking for a Night Porter to ensure exceptional service during night shifts. You will handle various duties, from check-ins to preparing room service orders, while also resolving guest issues efficiently. Ideal candidates will demonstrate strong initiative, a talent for building relationships, and a commitment to excellent customer service. Join a vibrant team in a fun, inclusive environment with fantastic benefits.
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