Night Porter: Bar, Room Service & Guest Care

Village Hotels; Bracknell; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading hotel chain in Bracknell is looking for a Night Porter to ensure exceptional service during night shifts. You will handle various duties, from check-ins to preparing room service orders, while also resolving guest issues efficiently. Ideal candidates will demonstrate strong initiative, a talent for building relationships, and a commitment to excellent customer service. Join a vibrant team in a fun, inclusive environment with fantastic benefits.

Benefits

Complimentary Health and Wellness Membership

Discounted overnight stays

50% discount on Food and Drink

Excellent training and development

Flexible working hours

Company Pension scheme

Life Insurance

Qualifications

• Experience in providing great customer service.
• Ability to efficiently resolve guest issues.
• Strong initiative and self-motivation.

Responsibilities

• Ensure exceptional service throughout the night.
• Assist in various tasks such as check-in and room service.
• Support all departments as needed.

Skills

Customer service expertise

Problem-solving

Initiative

Relationship building

Job description

A leading hotel chain in Bracknell is looking for a Night Porter to ensure exceptional service during night shifts. You will handle various duties, from check-ins to preparing room service orders, while also resolving guest issues efficiently. Ideal candidates will demonstrate strong initiative, a talent for building relationships, and a commitment to excellent customer service. Join a vibrant team in a fun, inclusive environment with fantastic benefits.