Night Porter

Frasers Group; East Midlands; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality company is seeking a Night Receptionist in East Midlands. The role involves welcoming guests, performing security checks, and maintaining cleanliness. Ideal candidates will have strong communication skills and be able to work independently during night shifts. Previous experience is desirable but not essential. Benefits include employee wellness programs and recognition initiatives.

Benefits

Free gym classes

Discounted memberships

24-hour wellbeing helpline

Employee recognition scheme

Qualifications

• Previous experience in a similar role is desirable but not essential.
• Able to remain calm under pressure.
• Well-presented and professional.

Responsibilities

• Provide a friendly and professional welcome to guests during check-ins and check-outs.
• Carry out security and safety checks throughout the premises.
• Manage and respond to emergency situations in line with hotel procedures.
• Perform general cleaning duties to maintain cleanliness in public areas.
• Provide bar service to guests in accordance with licensing laws.
• Complete reception duties including taking bookings and handling enquiries.

Skills

Strong communication skills

Problem-solving skills

Ability to work independently

Trustworthy

Flexibility to work nights/weekends

Basic IT skills

Job description

Responsibilities

Provide a friendly and professional welcome to guests during night-time check-ins and check-outs

Carry out regular security and safety checks throughout the premises

Manage and respond to any emergency situations in line with hotel procedures

Perform general cleaning duties to maintain high standards of cleanliness in public areas

Provide bar service to guests in accordance with licensing laws

Complete reception duties including taking bookings and handling enquiries

Prepare for the following days operations as instructed by management

Qualifications

• Previous experience in a similar role is desirable but not essential
• Strong communication and problem-solving skills
• Able to work independently and remain calm under pressure
• Trustworthy professional and well-presented
• Flexibility to work nights weekends and public holidays
• Basic IT skills for using hotel booking systems

Additional Information

This is a 28 hours per week role involving night shifts between 21 : 00 and 06 : 00

Reward Recognition and Opportunities

Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits owned it or been relevant.

Frasers Festival An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe hosting a MEGA brand village guest speakers from the worlds biggest brands evening entertainmentthe ultimate Frasers Fearless Fitness Challenge and much more.

CEO Sessions Once a quarter we offer 20 employees the opportunity to attend our CEO Sessions ran by our CEO and leadership team. Employees have the chance to connect network and submit questions around specific topics such as our Sports or Luxury business.

Retail Reconnect In order to build the planets most admired and compelling brand ecosystem all employees must understand our business product and customers. Each financial year Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline and to bring ideas back to the office which will improve how we work.

Employee Welfare

Frasers Fit Our Everlast Gyms Team are on a mission to make our workforce the best and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical Financial & Mental wellbeing. The app is accessible for every employee and includes training nutrition and lifestyle advice- all completely free.

Retail Trust We know that its not just about physical health mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline wellness hub counselling and financial / legal support.

Whats next

Our Recruitment Team will be reviewing applications and all candidates will receive a response whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager / wider team which will be more technically focussed and could include a presentation / task so we can see your skills in action.

Remote Work : No

Employment Type : Full-time