Night Concierge

CHS Group; Wisbech; On-site; GBP 31,000; Part time

Job summary

A leading support service provider in Wisbech is seeking a Night Concierge to ensure the safety and well-being of young people during night shifts. The role involves managing security, providing crisis intervention, and maintaining documentation. Applicants should possess strong communication skills and a calm, non-judgmental approach. The position offers various employee benefits, including discounts, paid training, and a contributory pension scheme. This part-time role follows a 4 on, 4 off schedule.

Benefits

Employee discount scheme

Telehealth service

Employee Assistance Programme

Cycle to work scheme

Volunteering days

30-35 days holiday

Company sick pay

Mileage allowance

Refer a friend scheme

Contributory pension scheme

Enhanced maternity/paternity leave

Flexible working policy

Free DBS

Free onsite parking

Qualifications

• Experience working with young people in a supportive role.
• Ability to manage safety, security, and well-being of individuals.
• Competence to provide crisis intervention and guidance.

Responsibilities

• Ensure safety and security of young people during night shifts.
• Complete welfare checks and manage cleaning duties.
• Document handovers and record incidents or accidents.

Skills

Motivated

Calm

Supporting young people

Effective communication

Tools

ICT skills

Job description

Night Concierge

CHS Group, Wisbech, PE13 3TD

£30,694.48 per annum

Part time

NEW

204 provides supported accommodation for young people aged 16-17yrs who are Looked After Children in Wisbech.

We are seeking individuals who are motivated, committed and creative, who feel confident and assured when working with young people and who can respond effectively to opportunities and challenging situations.

All our services aim to provide consistent, committed emotional and practical support to young people, in a welcoming and homely environment.

About you

You will be responsible for the safety, security and well-being of young people between 21.00 - 8.00am. You will be expected to Lone Work, and manage the immediate support needs, sometimes providing crisis intervention and guidance. You will be expected to work closely with partner organisations to manage missing persons, unauthorised absences and safeguarding concerns.

Your role will consist of ensuring the health and safety of the building, welfare checks, cleaning duties, encouraging a night time routine & embedding boundaries and rules for the project.

You will play a key part in the documentation of the handovers and recording of any incidences or accidents. You must be ICT competent and able to communicate effectively.

It is essential that you have a non-judgmental, calm and supportive approach.

You will be expected to work Waking Nights, 11hr shifts, 4 On - 4 Off pattern of rota.

What we can offer

• Employee discount scheme (retail, leisure, gym membership and fitness equipment)
• Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
• Employee Assistance Programme
• Cycle to work scheme (salary sacrifice)
• One day off a year to volunteer for a charity of your choice
• 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
• Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
• Company sick pay
• 58p per mile business mileage allowance
• Refer a friend scheme (£250)
• Contributory pension scheme, which both you and CHS contribute to
• Enhanced maternity and paternity leave
• Flexible Working Policy
• Full induction
• Comprehensive free training and development opportunities with paid time off
• Free DBS
• Free onsite/nearby parking

Closing date: Sunday 18 January 2026 -midnight

Interviews: Tuesday 27 January 2026

Applicants will be subject to a Disclosure and Barring Service (DBS) check as part of the recruitment process.

For further information about the role please contact Alice Clark, Service Manager on 01945 463417