Night Auditor — Lead Night Shifts & Guest Excellence

Leonardo Hotel Newcastle; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel in Newcastle is seeking a Night Auditor to ensure smooth operations during the night. This role involves managing night audits, engaging with guests, and collaborating with team members to exceed guest expectations. The ideal candidate is confident, positive, and excels in communication. The hotel offers various perks including meal provisions, training programs, and a supportive work environment, making it an exciting opportunity in the hospitality sector.

Benefits

Special rates on hotel rooms across the UK & Europe

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to Company Pension Scheme

Ongoing job-related training programmes

Qualifications

• Ability to manage room service orders efficiently.
• Comfortable handling guest interactions at all times.
• Responsible for safety and security of guests during the night.

Responsibilities

• Run the night audit and balance accounts.
• Engage with guests at welcome and departure.
• Coordinate with Night Porter to ensure meal service.

Skills

Confidence in communication

Team collaboration

Positivity

Job description

A leading hotel in Newcastle is seeking a Night Auditor to ensure smooth operations during the night. This role involves managing night audits, engaging with guests, and collaborating with team members to exceed guest expectations. The ideal candidate is confident, positive, and excels in communication. The hotel offers various perks including meal provisions, training programs, and a supportive work environment, making it an exciting opportunity in the hospitality sector.