Night Auditor: Flexible Schedule & Front Desk

Sandman Hotel Group; Crawley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A privately-owned hospitality company in Crawley is seeking a Hotel Night Auditor to manage nightly audits and represent the front desk. Candidates should possess a high school diploma and have customer service experience. The role requires strong conflict resolution skills and the ability to work well under pressure. Perks include 28 days holiday and flexible schedules, alongside training and career advancement opportunities. You must be legally entitled to work in the UK to apply.

Benefits

28 days holiday per annum

Flexible schedule

Pension

Free Parking whilst on shift

Dedicated Training Programme

Up to 40% off food

Referral Bonus starting at £250

X3 complimentary nights stays

Qualifications

• Experience in all aspects of customer service and people management.
• Strong knowledge of hospitality industry principles and practices.
• Considerable knowledge of accounting practices and principles.

Responsibilities

• Conduct nightly audits and balance departmental ledger accounts.
• Register incoming guests and assign them rooms.
• Handle guest inquiries and complaints professionally.

Skills

Customer service

Time management

Conflict resolution

Adaptability

Communication

Education

High School Diploma or equivalent

Two-year apprenticeship in front desk operations or hotel management

Job description

A privately-owned hospitality company in Crawley is seeking a Hotel Night Auditor to manage nightly audits and represent the front desk. Candidates should possess a high school diploma and have customer service experience. The role requires strong conflict resolution skills and the ability to work well under pressure. Perks include 28 days holiday and flexible schedules, alongside training and career advancement opportunities. You must be legally entitled to work in the UK to apply.