Night Auditor / Duty Manager

Aimbridge; Southend-on-Sea; On-site; GBP 20,000 - 25,000; Full time

Job summary

An international hospitality company seeks a Night Auditor/Duty Manager for their Holiday Inn in Southend-on-Sea. You will be responsible for the safety and security of guests during night shifts, conducting security checks, and performing nightly audits. The ideal candidate is passionate about hospitality and providing exceptional guest service. This position offers flexible working opportunities and a competitive salary, along with various employee benefits including hotel discounts and career breaks.

Benefits

Hotel discounts portfolio wide

Access to Wagestream for flexible pay

24/7 employee assistance programme

Career and lifestyle breaks

Volunteer days

Paid breaks

Starting salary above national minimum wage

Flexible working opportunities

Qualifications

• Passion for providing an exceptional guest experience.
• Must be a night owl and embrace brand standards.

Responsibilities

• Ensure safety and security of hotel guests and staff during the night.
• Deliver first-class service to all guests.
• Conduct a minimum of 2 security checks per shift.

Skills

Exceptional guest experience

Strong personality and hospitality flair

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include

• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Volunteer days – Up to two days per year to support a charity of your choice
• Paid breaks
• Starting salary above national minimum wage
• Flexible working opportunities

A day in the life of…

As Night Auditor/Duty Manager, you will work closely with the Front Office Manager and be responsible for ensuring the safety and security of hotel guests and staff during the night and as an ambassador to the hotel, you will use your expertise to always deliver a first-class service to all guests. You will ensure a minimum of 2 security checks are carried out on each shift, with emphasis on fire safety and overall security of the building as well as conducting the nightly audit to close the day\'s business and liaise with the accounts team to ensure accuracy.

Based in the Holiday Inn Southend you will be part of a family of passionate people who know that being the best doesn’t always mean working around the clock. Located next to London Southend Airport. Holiday Inn Southend boasts 129 modern bedrooms, conference & events facilities and \'1935\' our Rooftop restaurant and bar.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience, a night owl and living through our brand standards.

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits…

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.