Night Auditor

Accor Hotels; Manchester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hotel chain in Manchester is seeking a Night Team Member to join their Front Office team. This role involves delivering exceptional service, managing night audit procedures, and ensuring guest safety. Ideal candidates should possess excellent communication skills, a calm demeanor under pressure, and reliability for night shifts. The position offers flexible scheduling, training provided, and various employee perks, including staff discounts and free meals on shifts.

Benefits

Free meals on shift

Staff discounts

Opportunities for training

Flexible schedule

Qualifications

• Previous hotel or front office experience is great, but we’ll provide full training.
• Someone who is calm under pressure, organised, and happy to work independently.
• A natural communicator with great attention to detail.
• Comfortable with technology and confident using systems.
• Flexible and reliable, with availability for night shifts, weekends, and holidays.

Responsibilities

• Delivering a warm and efficient welcome to late arrivals.
• Managing night audit procedures and end-of-day reporting.
• Responding to guest requests with a positive attitude.
• Ensuring guest safety and security with regular floor walks.
• Supporting with light cleaning and breakfast prep if needed.

Skills

Customer service skills

Calm under pressure

Attention to detail

Communication

Flexibility

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Your smile can be felt even at 3AM.

At ibis Manchester Salford Quays, we’re more than just a hotel. We’re a vibrant, welcoming space where personality and professionalism go hand in hand. We’re currently looking for a Night Team Member to join our Front Office team and deliver exceptional service to guests around the clock.

What You'll Be Doing

• Delivering a warm and efficient welcome to late arrivals and handling night check‑ins and check‑outs
• Managing night audit procedures and end‑of‑day reporting
• Responding to guest requests with a positive, can‑do attitude
• Ensuring guest safety and security, including regular floor walks and handling any incidents
• Supporting with light cleaning, breakfast prep, or bar service if needed
• Preparing the hotel for the morning handover with a clear and organised approach

Qualifications

• Previous hotel or front office experience is great, but we’ll provide full training
• Someone who is calm under pressure, organised, and happy to work independently
• A natural communicator with great attention to detail
• Comfortable with technology and confident using systems (training provided on Opera Cloud)
• Flexible and reliable, with availability for night shifts, weekends, and holidays

Additional Information

What’s in It for You

• Be part of a growing, people‑focused brand with real personality.
• Enjoy a flexible schedule and a healthy work‑life balance.
• Free meals on shift and staff discounts.
• Opportunities for training and personal development.
• A relaxed, creative space where your ideas matter.

Sound like you?

Hit apply and join the Ibis Canning Town family. Whether you’re looking to grow or bring your energy to a new role, we’d love to hear from you.

Qualifications

Previous hotel or front office experience is great, but we’ll provide full training

Someone who is calm under pressure, organised, and happy to work independently

A natural communicator with great attention to detail

Comfortable with technology and confident using systems (training provided on Opera Cloud)

Flexible and reliable, with availability for night shifts, weekends, and holidays. Approx hours 24 per week.

Additional Information

• Part‑time position with flexibility required
• Experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English
• additional languages are a plus
• Your team and working environment:
• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.