NHS Temporary Staffing Administrator

University Hospitals Dorset NHS Foundation Trust; Bournemouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A NHS Trust in England is seeking a Temporary Staffing Assistant to ensure efficient operation of its temporary staffing service. The candidate will provide administrative support, manage communication with bank staff, and address staffing needs in a healthcare setting. Ideal applicants will have strong IT skills, previous experience in an office environment, and a customer service attitude. This role requires effective teamwork and the ability to handle sensitive information responsibly.

Qualifications

• Good standard general education level required.
• Computer literate with previous experience of using a keyboard.
• Call centre experience preferred.

Responsibilities

• Resolve queries for Bank workers and escalate as necessary.
• Record and relay messages with confidentiality.
• Liaise with ward managers about temporary staffing needs.

Skills

Communication skills

Customer service

IT proficiency (MS Word, Excel, Outlook)

Ability to work under pressure

Education

NVQ level 3 in customer services/administration or equivalent experience

Job description

A NHS Trust in England is seeking a Temporary Staffing Assistant to ensure efficient operation of its temporary staffing service. The candidate will provide administrative support, manage communication with bank staff, and address staffing needs in a healthcare setting. Ideal applicants will have strong IT skills, previous experience in an office environment, and a customer service attitude. This role requires effective teamwork and the ability to handle sensitive information responsibly.