NHS Service Designer: Human Journeys for Patients Remote

Experis; Remote; GBP 80,000 - 100,000; Part time

Job summary

A healthcare consultancy in London is seeking a Service Designer with strong NHS experience for a 6-month remote contract. The role involves exploring current services, facilitating workshops with clinical teams, and designing user-centered solutions. Ideal candidates should have a strong background in service design and the ability to create safe spaces for honest discussions. This position offers a day rate of £490 via Umbrella.

Qualifications

• Strong experience in service design, ideally within large, complex environments.
• NHS experience is essential, with an understanding of pathways and governance.
• Confidence facilitating groups and creating safe, open spaces for discussion.

Responsibilities

• Explore current services to uncover pain points and unmet needs.
• Facilitate collaborative workshops with clinical teams and service users.
• Design future-state journeys and system improvements based on research.
• Develop prototypes and service blueprints for implementation.

Skills

Service design

NHS experience

Facilitation

User-centered design

Job description

A healthcare consultancy in London is seeking a Service Designer with strong NHS experience for a 6-month remote contract. The role involves exploring current services, facilitating workshops with clinical teams, and designing user-centered solutions. Ideal candidates should have a strong background in service design and the ability to create safe spaces for honest discussions. This position offers a day rate of £490 via Umbrella.