New Works Planner

Office Angels; Essex; On-site; GBP 28,000; Full time

Job summary

A leading services company in Dagenham is seeking an organised NewWorks Planner/Scheduler to join their Service team. The role entails scheduling visits, processing paperwork, and ensuring effective communication with engineers and subcontractors. Ideal candidates should have strong organisational skills, prior facilities experience, and proficiency in MS Office. This position offers a collaborative work environment characterized by a commitment to inclusivity and professional development opportunities.

Benefits

On-site parking

Full in-house training

Clear progression opportunities

Regular team socials

28 days of annual leave (inclusive of public holidays)

Qualifications

• Previous facilities experience is preferable.
• Can work independently and proactively.
• A professional telephone manner is required.

Responsibilities

• Scheduling visits and ensuring all visits are completed within the timescale required.
• Processing the paperwork from the visits made ready for invoicing.
• Liaising with engineers and subcontractors ensuring all tasks are carried out correctly.
• General admin support/answering the phone on the main Helpdesk line.

Skills

Strong organisation skills

Flexible and open minded

Strong relationship building skills

Great at problem solving

Knowledge of MS suite including Excel and Word

Job description

Title: NewWorks Planner/ Scheduler

Location: Dagenham

Salary: 28,000

Days/ Hours of work: Monday - Friday, 08:00 - 17:00

Benefits

• On-site parking
• Full in-house training
• Strong company culture
• Clear progression opportunities
• Regular team socials
• 28 days of annual leave (inclusive of public holidays)
• Annual reviews

The company

An established company based in Dagenham are looking for an organised and proactive NewWorks Planner/ Scheduler to join their Service team. You will be responsible for organising the installations, servicing and repairs at customers premises. Always providing amazing customer service.

Duties

• Scheduling visits and ensuring all visits are completed within the timescale required
• Processing the paperwork from the visits made ready for invoicing
• Liaising with engineers and subcontractors ensuring all tasks are carried out correctly and ensuring paperwork is received in a timely manor
• General admin support/answering the phone on the main Helpdesk line
• Carrying out risk assessment, developing safe working procedures and identifying specific health and safety training records.
• Ensure all jobs are up to date on the company system and also with the customer.
• Liaising with Engineers.
• Promoting the interests of the group and furthering good inter-company relationships while updating the customer throughout the service we have provided

The ideal candidate

• Previous facilities experience is preferable
• Knowledge of MS suite including excel and word
• Can work independently and proactively
• Strong organisation skills
• Flexible and open minded
• Strong relationship building skills
• A professional telephone manner
• Great at problem solving

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.