New Product Coordinator

Dairygold Food Ingredients (UK) Ltd; Crewe; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading food ingredients company is seeking a New Product Coordinator to manage samples and oversee the Concept to Launch process. You will lead communication, ensure compliance, and conduct reviews while being a crucial part of the team. This role offers flexible hours at a competitive rate in a dynamic environment.

Qualifications

• Relevant experience in an administrative role with good customer service skills.
• Excellent communication skills, both written and oral.
• High levels of attention to detail.
• A team player who supports others to meet deadlines.
• Well organized and able to manage multiple tasks.

Responsibilities

• Lead communication & maintain documentation through the Concept to Launch process.
• Monitor compliance with CTL procedures.
• Conduct a Post Launch Review & host weekly calls for action items.

Skills

Administrative experience

Customer service skills

Excellent communication

Attention to detail

Team player

Organizational skills

Microsoft Office

Job description

Overview

The purpose of our New Product Coordinator is to co-ordinate the samples and Concept to Launch (CTL) processes for both Crewe and Leeds sites. 9am to 3pm, Tuesday to Thursday, 16.5 hours per week @ £13.87 per hour.

Responsibilities

• Lead communication & maintain documentation through the Concept to Launch process
• Monitor compliance with CTL procedures and address non-conformance
• Conduct a Post Launch Review & host weekly calls for sites for actions, and to improve process
• Oversee sample process, including adherence to process by all departments and circulate weekly samples report; conduct stock counts
• Ensure product stored (Raw material, Packaging and Finished goods) is within shelf life and correctly labelled for identification and traceability
• Pack and dispatch samples on time and in accordance with Standard Operating Procedures
• Ensure Good Manufacturing Practice in the samples storage area. Coordinate with Waste Recovery for disposal of expired or non-conforming products
• Oversee production trials of new raw material / format, take photographs for evidence and produce trial report. Compare to existing product
• Maintain CTL records for data accuracy and timeline adherence
• Verify DHL invoices against sample trackers, approve, and forward to Accounts Payable
• Report weekly KPIs to relevant stakeholders
• Provide recommendations to improve processes / service delivery & work on key business projects as required

Qualifications & Skills

• Relevant experience in an administrative role with good customer service skills
• Excellent communication skills, both written and oral, demonstrated both internally and externally
• High levels of attention to detail
• A team player who supports others to ensure that work deadlines are achieved
• Comes up with ideas and seeks opportunities to improve output
• Well organised and able to co-ordinate a number of simultaneous tasks to meet deadlines
• Excellent PC skills; ideally Microsoft Office. Puts in place systems to improve organisation of work