New Homes Sales Executive

Elevate Projects Ltd; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading property company in Manchester is seeking a New Homes Sales Executive to manage sales activities for new build developments. The role involves overseeing the customer journey from inquiry to completion while maintaining exemplary service standards and brand representation. Ideal candidates will have proven experience in property sales and marketing, along with strong customer service, negotiation skills, and the ability to manage multiple projects. This position is site-based and requires flexibility, including occasional evening and weekend work.

Qualifications

• Proven experience in property sales and marketing.
• Strong knowledge of private sale and shared ownership schemes.
• Comfortable managing multiple plots and tasks.

Responsibilities

• Sell plots across various ownership types.
• Manage the customer journey from enquiry to completion.
• Negotiate to achieve favorable outcomes for all parties.

Skills

Property sales experience

Customer service skills

Negotiation skills

CRM system proficiency

Strong communication skills

Tools

Microsoft Excel

Job description

Overview

New Homes Sales Executive. We are recruiting a New Homes Sales Executive to manage sales activity across new build developments, delivering private sale, shared ownership and other affordable home ownership products. This role is responsible for driving plot sales from first enquiry through to reservation and completion, while maintaining high standards of customer service and brand representation.

Responsibilities

• Selling all available plots across private sale, shared ownership and other tenure types
• Managing the full customer journey from initial enquiry to legal completion
• Promoting and referring customers to panel mortgage brokers and solicitors in line with agreed processes
• Negotiating with customers to achieve the best commercial outcome
• Acting as the first point of contact for customer queries and complaints, resolving issues and escalating where required
• Developing and managing customer contact plans to support launches and sales campaigns
• Maintaining accurate sales pipelines, forecasts and plot availability within CRM systems
• Recording all customer interactions and follow-up actions to ensure data accuracy and compliance
• Gathering market intelligence and competitor activity to support sales and marketing planning
• Preparing reservation paperwork and supporting documentation using standard office systems
• Ensuring compliance with internal policies, procedures and relevant regulatory requirements
• Representing the organisation professionally on site and when working remotely
• This is a site-based role suited to someone who can take ownership of sales performance, manage complex customer journeys and consistently deliver against targets

What we're looking for

• Proven experience in property sales and marketing
• Strong knowledge of private sale, shared ownership and Help to Buy or similar schemes
• Experience working with solicitors, mortgage brokers, agents and surveyors
• Strong customer service and negotiation skills
• Confident working independently on site and representing the company brand
• Comfortable managing multiple plots, pipelines and priorities
• Competent using CRM systems and Microsoft Excel
• Strong written and verbal communication skills
• Willingness to travel across the region and work flexibly, including occasional evenings and Sundays
• Professional and presentable at all times, including adherence to dress code or uniform requirements