Network Technician

ANGLIAN WATER; Spalding; On-site; GBP 35,000; Full time

Job summary

A leading water utility provider in Spalding is seeking a Network Technician to ensure the delivery of safe drinking water to customers. This field-based role involves maintenance and emergency response within the water network, requiring hands-on technical skills and a focus on excellent customer service. Ideal candidates should have experience in engineering and a passion for facilitating water management solutions.

Benefits

Personal private health care

25 days annual leave

Access to company vehicle and tools

Competitive pension scheme

Flexible benefits

Qualifications

• Must be able to explain terminology to customers clearly.
• Proven experience in delivering high levels of customer service.

Responsibilities

• Ensure clean water reaches customers and is safe to consume.
• Undertake planned maintenance and react to emergencies.
• Liaise with customers and provide high levels of service.

Skills

Experience in engineering industry

Experience in water networks and leakage control

Proven customer service experience

Education

GCSE level education or equivalent

Job description

Overview

Location: Spalding

Contact: Full Time/Permanent

Salary: Circa £34,258 per annum + standby & overtime once trained

Values: At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.

Who we are

Integrated Maintenance, Repair & Development Services (IMRDS) Alliance – Part of the Anglian Water network, focuses on infrastructure maintenance work and is responsible for: water network pressure management, finding and fixing leaks, replacing lead pipes and repairing burst mains.

What will you be doing as a Network Technician

Come and join the motivated team of skilled Network Technicians and play your part in ensuring clean water reaches our customers and is safe to consume across our region.

No day will be the same in this crucial role, you’ll undertake planned maintenance and also react to emergency requirements to maintain the water network. You’ll use your skills to carry out flushing, surveying, leak detections, pressure and flow tests and valve operations.

Using your asset maps, data and tools you’ll resolve both planned and reactive operational problems in a thorough and timely manner.

This is a field-based role and you’ll be provided with a fully equipped van as you travel around a designated area, consistently ensuring water quality is sufficiently maintained. A large part of the role will be liaising with customers, using your skills and expertise to deliver high levels of customer service, you’ll keep them informed every step of the way, becoming the face of Anglian Water for many of our customers.

Skills, experience and behaviours

• Educated to GCSE level (or equivalent)
• Experience of working in an engineering industry, ideally providing a front-line service
• Ideally experience of water networks, street works and leakage control
• Professional contact with customers is key, you must be able to explain terminology to the public in order to reassure and provide a great service
• Proven experience of providing great customer service.
• In this field role you’ll travel to various locations around the region.

As a valued employee, you’ll be entitled to

• Personal private health care
• 25 days annual leave – rising with length of service
• Flexible working
• Access to a company vehicle, tools and all uniform and PPE
• Competitive pension scheme – Anglian Water double-matches your contributions up to 6%
• Bonus scheme
• Flexible benefits to support your wellbeing and lifestyle

Why Anglian Water?

Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:

• Bonus scheme
• Private health care
• Competitive pension scheme
• Up to 26 days annual leave rising with length of service
• Flexible benefits to support your wellbeing

Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

If you feel this is the next move for you to start your career or continue to enhance your career with Anglian Water then please apply today.

Closing date: 3rd October 2025

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