Network Engineer

Context Recruitment Ltd; Harrogate; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading Managed Services Provider in Harrogate is seeking an L2 Network Engineer. This hybrid role offers up to £30,000 and encompasses providing IT and network support, troubleshooting issues, and collaborating with experienced engineers. Recent Computer Networking graduates are encouraged to apply, as the position provides mentorship and opportunities for career advancement. The firm emphasizes structured training and growth within networking and IT systems in a thriving environment.

Benefits

Hybrid working model

Clear pathways for career progression

Excellent benefits

Qualifications

• Recent Computer Networking graduate or equivalent qualification.
• Familiarity with Cisco products is a plus.
• Passion for developing a technical career.

Responsibilities

• Provide high-quality IT and network support to clients.
• Troubleshoot and resolve incidents as needed.
• Maintain internal technical documentation.
• Continuously expand knowledge in networking and IT systems.
• Collaborate with senior engineers for mentorship.

Skills

Strong communication skills

Basic knowledge of Cisco networking fundamentals

Interest in networking

Education

Degree in Computer Networking or Network Engineering

Relevant certification (CompTIA etc.)

Job description

L2 Network Engineer

Hybrid role - 2 days per week on site, 3 days WFH.

This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise‑scale organisations and household‑name clients.

The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team.

As part of an experienced and collaborative technical team, you will gain hands‑on exposure to real‑world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles.

Key Responsibilities

• Provide high‑quality IT and network support to clients, ensuring service levels are met
• Troubleshoot and resolve incidents, escalating where required
• Maintain and update internal technical documentation
• Continuously build your knowledge across networking, cloud services, and IT systems
• Work closely with senior engineers to gain mentorship and experience in enterprise environments

Requirements

• A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.)
• A basic knowledge / interest of Cisco networking fundamentals (routers, switches, firewalls)
• Strong communication skills and a passion for developing a technical career

Salary & Benefits

Up to £30,000.

Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles.

Working Hours

Mon-Thu 9am-5 : 30pm, Fri 9am-3 : 30pm.