Neighbourhood Officer

Castlefield Recruitment; St Helens; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A regional housing association in England is seeking a Neighbourhood Officer for a temporary role that includes site visits, office attendance, and home working. The position pays £23.93 per hour. Responsibilities include managing tenancy sign-ups and supporting customers with tenancy changes. The ideal candidate will have experience as a Neighbourhood Officer and strong communication skills. A valid UK driving licence is required for site visits.

Qualifications

• Previous experience as a Neighbourhood Officer.
• Excellent communication skills to engage with customers.
• Valid driving licence for site visits.

Responsibilities

• Responsible for tenancy sign ups per lettings policies.
• Support customers with changes to their tenancies.
• Engage with customers to address rent and service charge arrears.
• Conduct annual tenancy checks for adherence to agreements.
• Collaborate with property services for turnaround of empty homes.

Skills

Excellent communication skills

Experience as a Neighbourhood Officer

UK valid driving licence

Job description

Neighbourhood Officer– Housing Association– About The Client :

Castlefield are currently representing a regional Housing Association in Merseyside to recruit a Neighbourhood Officer on a 4month temporary contract. This position will have a mixture between site visits, office attendance and home working and will be paying £23.93 per hour via umbrella agency. Please note, the hiring manager is looking for a start as soon as possible for this role.

Neighbourhood Officer – Housing Association – About The Role :

• Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures
• Support customers with changes to their tenancy
• Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed
• Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements
• Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes

Neighbourhood Officer – Housing Association – What You Need :

• Previous experience as a Neighbourhood Officer
• Excellent communication skills
• UK valid driving licence and driver
• ...