Neighbourhood housing officer

BDS (Northern) Limited; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A housing support organization in Manchester is seeking a Neighbourhood Housing Officer for a full-time, hybrid position. In this role, you will provide essential tenancy and estate management services, focusing on community issues and customer needs. Candidates must have prior housing experience, a full driving licence, and vehicle access. The role begins in January 2026 with competitive hourly rates.

Qualifications

• Previous experience of housing is essential.
• You will need to have a full driving licence and access to a vehicle.

Responsibilities

• Deliver a proactive tenancy and estate management service.
• Escalate breaches of tenancy regulations.
• Manage patch based void management of properties.
• Complete risk assessments and support checklists.
• Understand community issues and manage them effectively.

Skills

Customer focused service

Tenancy management

Understanding community issues

Anti-social behaviour management

Job description

BDS Recruitment are looking for a Neighbourhood Housing Officer covering the South Manchester area. This is a hybrid role with the expectation to be in the office at least 2 days per week.

Role Overview

This is a full‑time temporary role for an initial period starting January 2026. Interviews mid‑December.

Compensation

Rates from £25 / £26 per hour umbrella

Core Responsibilities

The main role is to deliver a proactive, reassuring, practical and visible customer focused tenancy and estate management service. You will make a real difference to the customers and the communities that you manage.

• Escalating breaches of tenancy regulations in line with procedures.
• Responsible for the day to day running of patch based void management of properties.
• Complete risk assessments, support checklists and appropriate interventions as appropriate.
• Provide low level support and make appropriate referrals.
• Understanding community issues as well as holding issues.
• Dealing with tenancies & anti‑social behaviours.
• Develop a thorough local knowledge of residents and community issues and contribute to feeding this into appropriate meetings / agencies.

Qualifications & Requirements

Previous experience of housing is essential and you will need to have a full driving licence and access to a vehicle.

If you are interested in finding out more, please apply via CV Library or call Vickie or Charlotte...