National Indirect Sales Manager

Santander; Milton Keynes; On-site; GBP 75,000 - 80,000; Full time

Job summary

A leading financial services provider in the UK is seeking a National Indirect Sales Manager to oversee the management of the Sales team and enhance new business volume. The ideal candidate will have significant experience in managing sales teams, a strong knowledge of applicable markets, and negotiation skills. The role involves developing sales strategies, collaborating with various stakeholders, and ensuring the achievement of sales targets while adhering to compliance standards.

Benefits

Competitive salary of £75 – 80,000

30 days holiday per annum plus bank holidays

Annual bonus based on performance

Car allowance

Private medical cover

Generous pension contributions

Employee assistance programme

Gym passes at reduced rates

Qualifications

• Demonstrable experience in leading high-performing sales teams.
• Ability to coach sales staff to achieve targets.
• Strong understanding of the automotive market.

Responsibilities

• Develop strategic plans for Indirect and D2C sales channels.
• Establish relationships with internal and external stakeholders.
• Monitor sales team activities and ensure targets are met.

Skills

Indirect leasing market knowledge

Procurement experience

Team management

Sales management

Risk analysis

Negotiation skills

Job description

National Indirect Sales Manager Country: United Kingdom

Santander Consumer Finance is one of the UK’s Leading Motor Finance companies providing finance to a network of car dealerships throughout the United Kingdom.

We are now looking for a National Indirect Sales Manager to be responsible for the delivery of new business volume and other objectives through SCUK’s Leasing Indirect and Direct-to-Consumer channels.

Reporting to the Sales Director, this senior role will head up the Red Label Indirect and D2C Contract Hire division managing the regional BDM team and delivering budgeted commercial objectives and channel oversight in line with SCUK policies and Regulatory principles.

This role will be a national role with the first few months based in Milton Keynes at least 3 days a week. Moving forward there will be increasing field-based sales activities as the Leasing Company nears go live. There is also occasional travel to Redhill to the SCUK Head Office.

Responsibilities will include:

• Develop and continuously improve the strategic plan for Indirect and D2C channels. Support implementation of SASOL programme and other initiatives
• Use knowledge and gain market intelligence to provide Insight and direction into market movements and changing consumer behaviour
• Develop new business and pricing strategies to drive incremental growth and margin whilst maintaining required margins
• Support OEM Procurement and Dealer Supply
• Support negotiation of OEM & Dealer terms for supply of vehicles, including Commit to Purchase
• Establish mutually beneficial relationships with all internal stakeholders as detailed above to foster collaboration.
• Effectively manage external stakeholders including senior contacts/owners at Broker Partners
• Work with OEM and Dealer partners to ensure SCUK receives discounts and opportunities commensurate with the leasing sector
• Provides leadership in an environment in which people are keen to perform and succeed in reaching targets and fulfilling individual potential
• Seeks to understand individual development needs and implements coaching programmes
• Imparts knowledge and keeps staff regularly updated on company strategy, progress and developments
• Maintains contact with Broker, Dealer and OEM partners to continually update knowledge and understanding of changing market requirements, needs and how future requirements will interface with Santander
• Negotiation of commercially viable relationships
• Maintains up to date knowledge of competitor activity and products
• Understands the impact of legislative, regulatory and taxation based changes to ensure SCUK’s product offering is fit for purpose
• Actively seeks prospect and customer views and shares feedback with Sales Director, Senior Management team and Marketing
• Creates collaborative mutually beneficial relationships with key internal departments such as Pricing, Risk, Operations
• Creates and implements Corporate Sales strategy to meet Commercial Team’s volume, case and margin targets
• Communicates the business requirements to the sales team and directs design and implementation of team business plans
• Communicates how team achievements/activities supports Santander overall strategy
• Monitors activity levels maintained by sales team and optimum “territory management” maintained
• Monitors, reviews and responds to trends in all areas of business performance
• Delivery of agreed team sales targets
• Monitoring of Broker and Dealer partners to ensure adherence to policy and required volumes/efficiencies are being met
• Design and develop a range of targeting, monitoring and training systems to improve sales activity
• Regular liaison with Operations dept to ensure customer SLA’s are being met
• Maintaining appropriate product mix with associated margin performance
• Adhering to our commitment to Consumer Duty ensuring we put our customers’ needs first and set higher and clearer standards of consumer protection

What we’re looking for:

• Will be well versed in the broader areas of financial services operations including:
  • Indirect leasing market place
  • Procurement – OEM (Non Captive) & Supplying Dealer
  • Products and services, especially Contract Hire
  • Team Management
  • Automotive market

• Successful and highly effective sales manager with demonstrable direct line management experience in leading high performing teams
• Experience of leading and coaching of sales staff to achieve targets
• Ability to demonstrate external perspective and organisational awareness
• Detailed operational knowledge of CH systems and processes
• Has in depth knowledge and understanding of Broker and D2C marketplaces; anticipating and able to respond to market trends
• Sound and relevant risk analysis experience within financial services, automotive/asset related, together with the required soft skills
• Has a general sound knowledge of policies and procedures within financial services regulated and compliant environments
• Proven ability to negotiate, influence and motivate at all levels both externally and internally
• Preferably understands the retail consumer credit environment and the use of customer data in addition to Leasing sector. Is familiar with the principles encapsulated within ‘treating customers fairly’ and operation/conduct risk
• Expert in contract hire and ancillary products and how these products are marketed, sold and managed via third parties.
• High degree of legal, regulatory and compliance issues is essential

We have a range of benefits available which include:

• Competitive salary of £75 – 80,000 dependent on experience
• 30 days holiday per annum, plus bank holidays
• Annual bonus based on personal and company performance
• Car allowance
• Private medical cover
• Generous pension contributions
• Employee assistance programme
• Sharesave scheme
• Gym passes at a reduced rate for 3,000 gyms, leisure centres etc

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind.

Should you want to be considered for part time hours, please let us know and we can assess your requirements.

What are the next steps:

If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.