National Account Manager - Retail

Absolute Collagen; Birmingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading health and beauty company in Birmingham seeks a National Account Manager to manage the relationship with Boots and other retailers. The role involves executing joint business plans, managing trade spend, and collaborating with internal teams for effective sales strategies. Ideal candidates will have proven sales experience in beauty or wellness, exceptional negotiation skills, and a customer-centric approach. The company offers a hybrid working model, competitive benefits, and ample growth opportunities.

Benefits

26 days holiday plus bank holidays

Hybrid working – 3 days in the office and 2 remote

Free snacks & fruit

Pension matched up to 4%

Health cash plan

Life Assurance 4x salary

Regular team outings

Opportunities to grow skills

40% friends and family discount

Annual health check

Flexible working hours

Mental wellbeing support

Discretionary annual bonus

Charitable initiative support days

Qualifications

• Experience managing trade spend, promotional budgets, and driving category growth initiatives.
• Ability to track sales performance and report on account metrics.

Responsibilities

• Lead and execute joint business plans with Boots and other retailers.
• Collaborate closely with internal teams for accurate forecasting and delivery.
• Manage customer relationships across all channels.

Skills

Experience working with large UK Retailers at national level

Proven sales experience in the beauty, wellness or personal care categories

Self‑starter – able to work in a fast‑paced, challenging environment

Exceptional negotiation and communication skills

Strong analytical skills

Customer‑centric approach to sales

Proficiency in sales management software

Education

Graduate calibre

Job description

Lead the relationship with a key health and beauty customer

We are Absolute Collagen, the Original Collagen Specialists and one of the top 100 certified great places to work! Come and join us in a world of limitless potential, where absolute possibilities become extraordinary realities.

Our values underpin our essence as an Absoluter; Authenticity, Collaboration, Entrepreneurial and Responsibility at our core.

We recruit talented people from a diverse range of backgrounds and cultures, providing equality and inclusivity for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We champion bringing your true self to work. Together, we embrace the unknown, tackle challenges head‑on, and create a future filled with endless opportunities.

About the role:

We are seeking a talented National Account Manager to own the relationship with Boots and nurture the relationships with other retailers and partners. You will lead and execute joint business plans ensuring the alignment of objectives and targets. This involves building a strong partnership with customers to ensure sales targets are met as well as day‑to‑day activities such as managing trade spend, promotional budgets, and driving category growth initiatives.

You will collaborate closely with internal Absolute Collagen teams such as Supply Chain, Finance, and Marketing to ensure accurate forecasting, availability, and timely delivery. You will also support the UK Retail Director in meeting with customers, building relationships, and seeking out new business opportunities. Regular forecasting, reporting, and tracking of sales performance will be essential to stay on top of your key metrics and ensure the growth of your account.

• Day to Day management of customer across all channels and all relevant product categories
• Develop and execute effective sales strategies within the retail channel
• Identify opportunities to drive growth and profitability
• Stay abreast of key customer strategy, industry trends and competitor activities
• Develop and manage regular reporting to the business on account performance
• Provide accurate sales forecasts
• Build strong relationships with all internal and external stakeholders
• Work with the customer and internal teams to ensure first class execution in store

The Successful Candidate:

The successful candidate should have:

• Experience working with large UK Retailers at national level
• Proven sales experience in the beauty, wellness or personal care categories
• Self‑starter – able to work in a fast‑paced, challenging environment
• Graduate calibre with strong commercial acumen
• Exceptional negotiation and communication skills
• Strong analytical skills to make data‑driven decisions
• A positive attitude
• A customer‑centric approach to sales
• Proficiency in sales management software and reporting
• Ability to commute to Birmingham

What's on Offer

What you will get in return:

• 26 days holiday plus bank holidays
• Hybrid working – 3 days in the office and 2 remote
• Free delicious snacks & fruit
• Pension matched up to 4%
• Health cash plan
• Life Assurance 4x salary
• A fun laid‑back office where you are not just a number on the payroll
• Regular team outings with drinks & activities
• Opportunities to grow and develop your skills further
• Free products for you!
• 40% friends and family discount on products
• Annual health check
• Flexible working hours
• Mental wellbeing support through ‘calm’
• Discretionary annual bonus
• DE&I initiatives
• 2 extra days per year to dedicate to supporting charitable initiative