National Account Manager

Universal Business Team; England; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A family-run SME in Rudheath is seeking a National Account Manager to manage customer relationships and drive growth. The ideal candidate has over 5 years of sales experience, is skilled in networking, and can handle a flexible 360° role. This position offers a competitive salary ranging from £40k to £45k, plus a bonus, alongside a car allowance.

Benefits

Car allowance

Bonus based on YOY GP growth

Qualifications

• 5+ years of sales experience, ideally in lubricants, inks, or FMCG.
• Must have undergone formal sales training.
• Comfortable in a 360° role, doing admin and booking meetings.

Responsibilities

• Attend customer meetings and manage relationships.
• Drive growth by upgrading customers and signing new contracts.
• Prepare quotes, negotiate terms, and manage follow-up actions.

Skills

Sales experience

Customer service

Networking

Geographical understanding

Education

Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Overview

We are currently seeking an experienced National Account Manager to join a well-established, family-run SME based in Rudheath. You will check the GP, activities and undertake tasks to grow the GP including managing existing customer relationships and through new opportunities.

You will be accountable for margin management and on-site testing for new products. You will be travelling across the country a lot and conducting a lot of meetings, this can mean regular early starts and late finishes as you travel. You will act as an Ambassador for the Company and will build a network of connections through networking, social media and referrals. As a Key Account Manager you will build strong relationships with customers and be their contact for any feedback and/or queries. This role will include a lot of travel across the UK—Maybe 3-4 days per week and 1-2 days in the office.

Key Duties and Responsibilities

• Attending customer meetings, hitting the contact numbers, signing contracts and upgrading customers to products and better technology
• Delivery of your own GP and volume growth
• Developing the accounts– selling more to them and getting more sites onboard
• Quotes for customers, negotiating terms and loading visit notes on CRM
• Booking meetings in outlook calendar, preparing notes for upcoming visits, doing quotes
• Follow up actions from previous meetings, booking travel arrangements

Qualifications and Experience

• Must have had some formal sales training ideally, ideally KAM training.
• Must have at least 5 years sales experience, ideally selling a similar product – lubricants, inks, packaging, where there is an element of technical and hands-on in the factory- or sold into the FMCG Environment
• Good geographical understanding to plan travel
• Good customer service experience
• Must be comfortable in a 360° role where you are booking meetings and doing admin
• Familiar with Microsoft excel, word, outlook etc is beneficial
• A degree would be beneficial
• Some grounding in chemistry would help

Working hours and Compensation

• Working hours: Monday–Friday 7.30am–4.30pm (flexible)
• Salary: £40-45k basic with a bonus based on YOY GP growth
• Car allowance