National Account Controller – OOH

Lime Talent Ltd; United Kingdom; On-site; GBP 70,000 - 75,000; Full time

Job summary

A leading recruitment agency is seeking a National Account Controller to manage key accounts and drive business growth in the out-of-home sector. The ideal candidate will have at least five years' experience in account management and a strong commercial mindset. Responsibilities include shaping commercial strategy, delivering annual targets, and leading a team of seven. This is a critical role with a competitive salary package of £70-75k plus additional benefits.

Benefits

Car / Car Allowance

Annual Bonus

Qualifications

• Minimum of five years’ experience managing key accounts.
• Experience in out-of-home or foodservice channels.
• Proven record of driving growth.

Responsibilities

• Direct the commercial strategy for national out-of-home accounts.
• Deliver annual targets across volume, revenue, and profitability.
• Provide leadership to a team of seven direct reports.

Skills

Commercial judgement

Negotiation

Leadership

Analytical skills

Communication

Job description

Position: National Account Controller – OOH

Salary: £70-75kdoe

Package: Car / Car Allowance, Annual Bonus

Our client is a market leading blue chip within the coffee market that are currently looking for a national OOH controller to manage a team of 7 KAMs looking after some of the most important accounts within the business. It is a new role that is critical within the team with a focus on accelerating business across out of home, horeca and travel.

Your Responsibilities:

• Shape and direct the commercial strategy for national out-of-home accounts, ensuring it aligns with the wider objectives of the business and its out-of-home division. This includes playing a key role in annual and long-term planning.
• Take responsibility for delivering annual targets across volume, revenue and profitability.
• Provide motivating, transparent leadership to a team of seven direct reports.
• Actively coach and develop team members, ensuring each has a clear growth plan and receives the right level of commercial guidance and performance support.
• Support account managers with high-value negotiations and act as the escalation point when required.
• Maintain close alignment with the team on all pipeline opportunities, contributing to proposals and approving plans when needed.
• Build and maintain strong working relationships with internal stakeholders across the organisation.
• Oversee and grow existing customer partnerships—particularly the largest national accounts while helping to drive new business across wholesale, distribution, and foodservice channels.
• Monitor customer performance and wider market dynamics, adjusting plans where needed to stay competitive.
• Lead the sales planning and operations process, ensuring accurate forecasting, pricing execution, promotional planning, and effective management of accruals and cash flow.

About You:

• A minimum of five years’ experience managing key accounts, including working with large customers on complex trading terms and joint plans, with a proven record of driving growth.
• Strong commercial judgement and solid understanding of relevant out-of-home, convenience, or foodservice-style channels.
• Experience leading and developing direct reports.
• A proactive, growth-oriented mindset with the confidence and autonomy to shape and accelerate commercial opportunities.
• Enthusiasm for structured selling, combined with the ability to present, negotiate and influence effectively at all organisational levels.
• A methodical approach to building and executing strategy.
• Demonstrated leadership capability and excellent communication skills.
• Familiarity with category dynamics within fast-moving consumer products.
• Financial awareness, including P&L insights and effective use of performance metrics relevant to the out-of-home environment.
• Ability to establish strong networks and relationships across internal and external stakeholders.
• Highly developed planning, organisational, communication, analytical and problem-solving skills.