Multiskilled Banking & Customer Service Advisor

Description This; Market Harborough; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading financial services provider is seeking a Customer Representative in Market Harborough. In this permanent full-time role, you will support customers by handling queries across various channels, including in-person and phone interactions. The position requires great communication skills and the ability to navigate digital tools effectively. Training will be provided, and there are various employee benefits available, including private medical insurance and a competitive pension plan.

Benefits

Private medical insurance

Competitive pension

Performance-related bonus

Training and development

Salary sacrifice scheme

Life assurance

Health and wellness access

Paid volunteering days

Qualifications

• Ability to handle customer queries through various channels.
• Comfortable using digital tools and applications.
• Strong interpersonal skills to build relationships.

Responsibilities

• Support customers with services across various channels.
• Handle inbound calls and assist with product applications.
• Ensure exceptional service delivery in person and online.

Skills

Customer service

Communication

Problem-solving

Digital tools

Job description

A leading financial services provider is seeking a Customer Representative in Market Harborough. In this permanent full-time role, you will support customers by handling queries across various channels, including in-person and phone interactions. The position requires great communication skills and the ability to navigate digital tools effectively. Training will be provided, and there are various employee benefits available, including private medical insurance and a competitive pension plan.