Multi Skilled Technicians

Mitie Group plc.; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company based in Newcastle upon Tyne is seeking a Multi Skilled Technician to deliver facilities support services. This role includes general maintenance tasks and responding to repairs, ensuring high-quality service to clients. Candidates should have experience in building maintenance, a good understanding of health and safety in the workplace, and the ability to communicate effectively. Flexibility in work hours and a full UK driver's licence are also essential requirements.

Qualifications

• Experience of building maintenance.
• Confident and pro-active.
• Good knowledge of building Statutory Compliance.
• Must hold a full UK driver's licence.

Responsibilities

• Perform planned maintenance tasks such as fire alarm tests and emergency lighting tests.
• Respond to reactive repairs and maintain documentation of work.
• Participate in standby rota for emergency calls.
• Assist other trades and provide excellent customer service.

Skills

Building maintenance experience

Understanding of health and safety requirements

Proactive approach to maintenance

Good communication skills

Job description

Multi Skilled Technician – Facilities Support

Our Multi Skilled Technicians provide delivery of facilities support services across our client site. The role will be responsible for carrying out a range of general / fabric maintenance and business support tasks. They will report to one of the Regional contract manager in the delivery of reactive, planned and ad hoc maintenance tasks. Suitable training and up‑skilling may be given as and when required, to achieve competency and the ability to perform the following...

Working hours – core hours 08:00 to 17:00 with flexibility as needed.

Responsibilities

• Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, flushing of lightly used outlets / water temperature recording, emergency lighting tests, etc.).
• Monthly utilities meter readings.
• First line response to reactive repairs.
• Re‑lamplining of defective luminaries.
• Minor building fabric repairs.
• Minor decorating tasks.
• Minor plumbing repairs.
• General office cleaning as scheduled for remote sites (by exception).
• Maintain accurate documentation of all assigned work orders.
• Comply fully with Health, Safety & Environmental policies.
• Completion of documentation as required, including RAMS and the associated permits.
• Participation in standby rota for emergency calls outside normal working hours.
• Flexibility in work hours to provide cover if required for holidays and sickness absence.
• Assist all trades within the team and, through correct training, be able to complete tasks away from your core skills.
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.
• Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.

Health & Safety

• Follow Group and company policies and procedures at all times.
• Report any apparent deficiencies in systems of work or equipment that may result in failure of service delivery, or risk to health and safety, or the environment.
• Use all work equipment and personal PPE properly and in accordance with training received.
• Report any issues or training needs to your Line manager and/or via your divisional incident reporting system.
• Take personal responsibility for Health & Safety matters.

Required Qualifications & Attributes

• Experience of building maintenance.
• Good understanding of health and safety requirements within a building environment.
• Have a proactive approach to maintenance and building management.
• Confident, driven and pro‑active.
• Able to do the job right and do it right the first time, within a pre‑determined timescale.
• Willingness to undertake further training.
• Ability to provide a schedule of works for identified additional/remedial works.
• Writing and following risk and method statements as required on a daily basis.
• Good knowledge of building Statutory Compliance.
• Must hold a full UK driver's licence.
• Ability to record work accurately on worksheets and computer based systems.
• Good communication skills and the ability to work within a team.
• Experience of working within a customer focused environment.
• Wanting to achieve success for yourself, the business and the customer.
• Flexible approach to work and working hours (subject to the EU Working Time Directive).
• Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued.
• Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act 1974 and subsequent UK and EU amendments.
• HSE management in accordance with our Quality Management System and all legal and statutory requirements.

We are looking for motivated and enthusiastic tradespeople to join our growing engineering family.