Multi-Skilled Service Engineer

Maintech Recruitment; Crewe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a skilled Service Engineer in Crewe. This role involves providing technical support and troubleshooting for client equipment, ensuring high-quality service delivery. Responsibilities include site visits across the UK and completing reports post-visit. Ideal candidates will demonstrate effective communication and time management skills, alongside technical expertise. This position offers a chance to enhance your career in a professional environment focused on customer satisfaction.

Qualifications

• Dedicated technical skills for equipment maintenance and troubleshooting.
• Ability to communicate effectively at all levels.
• Preparedness for occasional travel and staying away from home.

Responsibilities

• Provide technical support and maintenance for client equipment.
• Attend sites across the UK for service delivery.
• Complete site reports and manage customer communications.

Skills

Technical support

Troubleshooting

Customer communication

Time management

Job description

We are seeking a dedicated and technically skilled Service Engineer to join in Crewe. The successful candidate will be responsible for providing technical support, maintenance, and troubleshooting services for our clients' equipment and systems. This role offers an excellent opportunity to develop your expertise within a professional environment, contributing to the optimisation of client operations through effective service delivery. The Service Engineer will be instrumental in ensuring customer satisfaction by delivering prompt and efficient solutions, maintaining high standards of safety and quality.

Responsibilities

• Attend sites across the UK
• Support our after sales and breakdown department when available
• Be prepared to stay away from home when required. Supporting strategically placed engineers nationwide, nights away will be minimised where possible
• Maintain company procedures and improve where possible
• Complete site reports after each visit and obtain customer signature
• Return all completed site reports and time sheets in a timely fashion
• Be a good ambassador for the company, promoting all products and services
• Ensure all materials and tools are available before leaving and complete works within time frames
• Communicate at all levels
• Be responsible for petty cash and credit card
• Identify training needs