Multi-Site Spa Leader: Drive Profit & Guest Experience

Bannatyne; Remote; GBP 40,000 - 48,000; Full time

Job summary

A leading health and wellness brand is seeking a Regional Spa Manager to oversee operations across multiple locations in the UK, including Cardiff. The role involves enhancing guest satisfaction, managing financial performance, and leading Spa Managers to foster high-performing teams. Applicants should have 3-5 years in senior management within the spa or wellness sectors, a Level 3 qualification in Beauty Therapy, and strong leadership capabilities. This position offers competitive remuneration and various employee benefits.

Benefits

Complimentary lunch or breakfast

Flexible schedule

28 days annual leave

Free gym membership

Discounted Spa Treatments

Career & Personal Development training

Qualifications

• Minimum of 3-5 years in a senior management role within the spa, beauty, or wellness industry.
• Ability to effectively lead Spa Managers across multiple locations.
• Strong verbal and written communication skills.

Responsibilities

• Oversee operations of multiple spa locations ensuring exceptional service delivery.
• Monitor KPIs and implement strategies to optimize revenue.
• Lead, mentor, and develop Spa Managers.

Skills

Leadership

Financial Management

Guest Satisfaction

Problem-solving

Time Management

Education

Level 3 in Beauty Therapy or equivalent

Tools

Management Software

Job description

A leading health and wellness brand is seeking a Regional Spa Manager to oversee operations across multiple locations in the UK, including Cardiff. The role involves enhancing guest satisfaction, managing financial performance, and leading Spa Managers to foster high-performing teams. Applicants should have 3-5 years in senior management within the spa or wellness sectors, a Level 3 qualification in Beauty Therapy, and strong leadership capabilities. This position offers competitive remuneration and various employee benefits.