Multi-Site General Manager - Full Time - Braintree

Freedom Leisure; Braintree; On-site; GBP 28,000 - 33,000; Full time

Job summary

A local not-for-profit leisure organization is seeking a Multi-Site General Manager to oversee the Braintree Swimming & Fitness and Sports & Health Club. This role involves managing business performance, leading a team to ensure high operational standards, and engaging with the local community to promote active lifestyles. Applicants should have a passion for leisure services and at least 3 years' experience in leisure facilities. The position offers a salary of up to £33,000 per annum along with various employee benefits.

Benefits

Staff benefit scheme

Discounted staff membership

Incremental holidays

Employee Assistance Programme

Company pension

Fully funded training

Cycle-to-work scheme

Qualifications

• At least 3 years' experience in leisure facilities.
• Experience in identifying staff training and development needs.
• Demonstrated passion for the industry through continued professional development.

Responsibilities

• Accountability for business and budget performance for both centres.
• Leading the team to maintain operational standards.
• Managing and recruiting a team to deliver high standards of service.

Skills

Leadership

Operational management

Budget management

Community engagement

Sales management

Job description

Do you want to make a difference within your local community, supporting people to improve their lives through leisure? If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people's lives, then Freedom Leisure is the place for you!

We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard‑to‑reach groups encouraging them to become more active, contributing to improved lives. From swimming lessons, to walking football and everything in‑between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

We are looking for a Multi‑Site General Manager to look after our Braintree Swimming & Fitness and Braintree Sports & Health Club.

You should have the necessary skills and experience to lead the Centres and engage the local community. The person we are looking for will have the ability to manage a number of priorities at the same time; will be able to build, lead and motivate colleagues and have a passion for the leisure and cultural services and events. The ability to deliver on tight deadlines under pressure is absolutely essential.

We want our employees and customers to have the best experience possible. So, if this sounds like you, we want to hear from you.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 37 hours a week, Monday to Sunday

Responsibilities

• Business & Sales Management – Accountability for the business, budgetary and cost centre performance for both centres. Ensuring that sales are driven forward, developing the business plan and leading colleagues to achieve key performance targets.
• Operational Management – Leading the team to ensure excellent operational standards and record keeping is in place. Working with the teams to provide all activities in a safe and welcoming environment.
• People Management – Managing and recruiting a team where necessary, to deliver an exciting leisure offering to the highest standards, so that the service delivers the financial performance in line with the bid proposal, and deliver our services in a way to engage with the whole community. Provide the necessary support and leadership to colleagues for ongoing management and development of all.

Requirements

• To develop and grow the membership, activity and attendance at the sites
• To manage and be responsible for both centre's income and expenditure
• To be the lead contact at both sites and report to the Area Manager
• To ensure that Freedom Leisure Policies, Procedures and Processes are fully adhered to
• To ensure the relevant site audits processes are managed
• To produce reports on various areas of the centre's operation and KPI's
• At least 3 years' experience in leisure facilities
• Experience of identifying staff training and development requirements and identifying development opportunities
• A passion for the industry demonstrated through continuous professional development

Benefits

• My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e‑vouchers, gift cards, days out, leisure activities and your day to day spending.
• Discounted Staff membership (including family members)
• Incremental holidays
• Employee Assistance Programme – 24/7 confidential, independent and professional counselling
• Company pension
• Various insurance and saving schemes
• Financial adviceCycle‑to‑work and Car Leasing tax‑efficient schemes (salaried staff only, depending on earnings)
• Fully funded training and career progression opportunities in a team working environment supporting your local community to improve lives through leisure.

Closing date: 22nd December 2025

Salary: up to £33,000 per annum