Motor Trade Customer Service Driver

USHii; Renhold; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vehicle service company in the United Kingdom is seeking a Service Delivery Agent to ensure vehicles are cleaned and inspected throughout the workday. Responsibilities include delivering and collecting vehicles, conducting safety checks, and maintaining cleanliness. The ideal candidate will possess a full manual driving license for at least 12 months, demonstrate careful driving, and be flexible with working hours. Emphasis on safety and attention to detail is essential. This role offers an opportunity to represent the company positively.

Qualifications

• Holds a full manual driving license for a minimum of 12 months.
• Demonstrates careful and considerate driving behaviour.
• Exhibits a flexible approach to working hours and locations.

Responsibilities

• Deliver and collect vehicles from various locations.
• Identify and record vehicle damage.
• Perform comprehensive vehicle safety checks.

Skills

Driving Skills

Attention to Detail

Communication Skills

Organizational Skills

Safety Consciousness

Job description

As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Thrifty's management processes.

Key Responsibilities

• Deliver and collect vehicles from various locations
• Identify and record vehicle damage using appropriate documentation/systems per Thrifty's damage management procedure
• Perform comprehensive vehicle safety checks before delivery and at quality inspection stages
• Accurately and clearly complete fuel sheets
• Debowse vehicles as instructed, adhering to safety guidelines
• Clean vehicles thoroughly to meet company standards and customer requirements
• Undertake security checks and verify rental documentation as required
• Complete any necessary paperwork
• Comply with all Thrifty vehicle procedures
• Communicate accurately and appropriately, both verbally and in writing
• Drive carefully and considerately
• Dress according to company uniform standards, maintaining a clean and smart appearance
• Act as an ambassador of the company, promoting company interests at all times

Ideal Candidate

• Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users
• Flexibility: Exhibits a flexible approach to working hours, rotas and locations
• Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance
• Communication Skills and customer service orientated
• Organizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles
• Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use