Motor Claims Team Leader (Home

Aston Charles; Liverpool; Remote; GBP 42,000; Full time

Job summary

A cutting-edge Insurtech firm is seeking a Motor Claims Team Leader for a fully remote position. You will manage a team of up to 7 Motor Claims Handlers, ensuring training and development while serving as a referral point for complex claims. Ideal candidates will have extensive experience in Motor Third Party Damage claims and possess strong managerial skills. This dynamic role offers opportunities for professional growth in a supportive environment.

Benefits

Support towards professional qualifications

Competitive salary

Friendly team environment

Qualifications

• Extensive experience in Motor Third Party Damage claims is essential.
• Strong managerial skills needed to oversee a team.
• Dynamic and adaptable to changes in a fast-paced environment.

Responsibilities

• Oversee a team of up to 7 Motor Claims Handlers.
• Train, develop, and coach team members.
• Act as an escalation point for complaints.

Skills

Extensive experience within Motor Third Party Damage claims

Strong managerial skills

Ability to thrive in a fast-paced environment

Job description

Motor Claims Team Leader (Home-Based) - Liverpool

Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Manchester & North West Town/City: Liverpool Salary range: £30, 000 - £39, 999, £40, 000 - £49, 999 Salary Description: to £42K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 5

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen to appoint a Motor Claims Team Leader. Here, you will be responsible for overseeing a team of up to 7 Motor Claims Handlers. Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. Whilst you will not be handling your own caseload, you will be a referral point for more complex / contentious claims.

It is essential that you have extensive experience within Motor Third Party Damage claims. You must also have strong managerial skills, and the ability to add value in a friendly and supportive environment where a fully remote-based team enjoy working to shared goals and objectives. As this dynamic firm is seen as somewhat of a ‘disrupter’ in the sometimes rather staid TPA claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments.

You will be rewarded with a competitive basic salary, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term!

Aston Charles - a personalised service from industry experts

General Insurance and Financial Services Recruitment