Motor Claims Specialist — Fast, Fair Settlements

Red Dot Search UK; Bolton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading insurance firm in Bolton is seeking a Claims Specialist to manage motor insurance claims from initial contact to settlement. The role requires excellent communication and empathy to assist drivers through stressful situations. Candidates should have experience in FNOL or Accidental Damage claims, strong attention to detail, and the ability to manage multiple cases simultaneously. This position offers a salary between £25,500 and £30,000, with opportunities for career advancement and support for CII studies.

Qualifications

• Experience in motor insurance claims, specifically FNOL or Accidental Damage.
• Excellent communication skills and the ability to empathize with customers.
• Strong attention to detail in documentation and decision-making.

Responsibilities

• Handle First Notification of Loss (FNOL) and Accidental Damage claims.
• Communicate with drivers, repairers, and engineers to manage claims efficiently.
• Assess damage and check insurance cover to settle claims fairly.
• Ensure documentation is compliant and thorough.
• Support teammates to resolve claims quickly.

Skills

Experience in motor insurance claims (FNOL or Accidental Damage)

Great communication and empathy

Attention to detail

Confident decision-making

Comfortable juggling several cases and systems

Education

CII studies or interest (fully supported)

Job description

A leading insurance firm in Bolton is seeking a Claims Specialist to manage motor insurance claims from initial contact to settlement. The role requires excellent communication and empathy to assist drivers through stressful situations. Candidates should have experience in FNOL or Accidental Damage claims, strong attention to detail, and the ability to manage multiple cases simultaneously. This position offers a salary between £25,500 and £30,000, with opportunities for career advancement and support for CII studies.