Momenta Operations Administrator

Acorn Care and Education; Remote; GBP 34,000 - 40,000; Full time

Job summary

A leading special needs education provider is looking for an Operations Administrator to provide essential support in daily operations. This role involves maintaining records, assisting with reporting, and facilitating communication across teams. Candidates should possess a Level 2 qualification in English and Mathematics, be IT literate, and have strong administrative experience. The position is home-based with occasional travel and offers a competitive salary of up to £40,000 per annum.

Benefits

Life Assurance

Pension scheme

Mental health support services

Family Growth Support

Health and wellbeing benefits

Discount options

Cycle to Work Schemes

Electric Car Purchase Scheme

Critical illness cover

Qualifications

• High-level of discretion required.
• Excellent organisational and communication skills.
• Ability to work collaboratively with various professional groups.

Responsibilities

• Provide essential administrative coordination and support for daily operations.
• Maintain accurate records and assist with reporting and data management.
• Facilitate communication across teams and improve systems and workflows.

Skills

English and Mathematics Level 2 or Equivalent

IT literate

Previous administration experience reporting to senior levels

Ability to use own initiative and work unsupervised

Experience of working in a clinical environment

Job description

We are really proud to say that in 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.

We’re reimagining work/life balance – and you could be part of it.

At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work.

That means you could be working 80% of your usual hours, while still earning 100% of your pay.

If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work.

Job Title

Momenta Operations Administrator

Salary

Up to £40,000 per annum (dependent on experience and qualifications, not pro rata)

Location

Home-based with occasional travel when required

Contract

Permanent 52 weeks.

Hours

37.5 hours per week, Monday to Friday

About us

At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research‑led education tailored to each individual, with smaller class sizes and personalised learning plans.

Our vision is to empower every child with a world‑class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen.

The role

The Operations Administrator will provide essential administrative, coordination, and organisational support to ensure the smooth and efficient running of daily operations. The role is responsible for maintaining accurate records, supporting operational processes, assisting with reporting and data management, and facilitating communication across teams. By delivering high‑quality administrative support and contributing to the improvement of systems and workflows, the Operations Administrator helps the organisation operate effectively and achieve its operational goals.

What you’ll do

• High‑level administrative support, data management, and coordination to ensure that clinical services are delivered efficiently, effectively, and in compliance with Momenta Connect standards.
• Monitoring key performance indicators (KPIs) related to clinician activity, such as attendance rates, referral rates etc. This often involves using clinical information systems but some manual reporting also required.
• Providing comprehensive administrative support to the Momenta senior leadership team.
• Assisting in the preparation for external assessments by bodies like the Care Quality Commission (CQC), which involves collating evidence to demonstrate that appropriate staffing and supervision levels are maintained.
• Actively reviewing current administrative procedures, identifying potential efficiencies, and supporting the implementation of new systems or workflows to improve service delivery.

This role requires a high level of discretion, excellent organisational and communication skills, and the ability to work collaboratively with various professional groups.

What we’re looking for

• English and Mathematics Level 2 or Equivalent
• IT literate
• Previous administration experience reporting to senior levels
• Ability to use own initiative and work unsupervised
• Experience of working in a clinical environment desirable.

Why join Outcomes First Group?

About the Group

Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect.

Benefits

• Life Assurance
• Pension scheme with options to increase your contributions
• “Your Wellbeing Matters” – access to a wide range of first‑class mental health support services and physical health checks
• Family Growth Support – inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
• A wide range of health, wellbeing, and insurance benefits
• 100’s of discount options valid in the UK and abroad
• Cycle to Work Schemes
• Electric Car Purchase Scheme
• Critical illness cover

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

We are an Equal Opportunities Employer.

Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit.

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.