Modern Slavery Outreach Services Manager

2M Employment Solutions; Sandwell; On-site; GBP 36,000 - 42,000; Full time

Job summary

A charity organization in the West Midlands is seeking a full-time Modern Slavery Outreach Services Manager to provide support and operational guidance. The ideal candidate will have excellent communication skills, understand the impact of abuse, and be able to manage outreach services effectively. This role requires experience working in a fast-paced environment and the ability to build strong partnerships. The salary ranges from £36,343.84 to £41,457.52 depending on experience. Applicants must apply through the provided link, as CVs will not be accepted.

Qualifications

• Experience in outreach services for victims of modern slavery.
• Ability to work in a fast-paced environment.
• Capable of building effective partnerships.

Responsibilities

• Provide operational support and health and safety guidance to the team.
• Oversee allocation of referrals and client support.
• Work closely with stakeholders to ensure high-quality service.

Skills

Excellent communication skills

Compassion and understanding

Empathy

Highly developed listening skills

Organisational skills

Job description

Black Country Women's Aid

Let us introduce ourselves…

Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led.

The team

BCWA Modern Slavery Support Service is a specialist service providing accommodation and community support to victims of modern‑day slavery and human trafficking, who have accessed the National Referral Mechanism and are supported under the Home Office national contracting arrangements. BCWA is the lead provider of services covering the West Midlands area and some of the bordering local authorities. The service works in partnership with key agencies to assess risk and provide tailored support plans for service users. BCWA support, as defined by the national contract, is to ensure that victims of modern slavery receive a safe space to live, support including financial and practical assistance and referrals to partner agencies as necessary.

Job Role

Job Title: Modern Slavery Outreach Services Manager

Position type: Full‑time positions available (37.5 hours / Monday‑Friday), based in the West Midlands

Salary: £36,343.84 – £41,457.52 (dependent on experience)

Closing date: 12 January 2026

Is this you?

We are looking for a highly skilled Modern Slavery Outreach Services Manager with excellent communication skills, compassion and understanding of the impact of abuse and exploitation.

We are looking for an innovative candidate who has empathy and a good understanding of issues and challenges faced by victims of modern slavery. They will need highly developed listening skills, personal resilience and emotional maturity to support the team to deliver the outreach service.

This is a great opportunity for someone who possesses outstanding communication and organisation skills, will enjoy working in a very fast‑paced environment and build effective partnerships.

The Role

The successful candidate will provide operational support, health and safety advice and guidance to Senior advocates, advocates in and out of the office environment, supporting clients as well as overseeing the allocation of referrals via the administrators / first contact advisors.

The successful candidate will also work closely with stakeholders across the region, NGOs, governments, law enforcement, and others to enable BCWA to provide a high‑quality support service.

If you are self‑driven, conscientious, hardworking, with lots of ambition, we would love to hear from you.

To be considered for this position, click ‘apply’, and you will be emailed a link to an application form, job description, and an equal ops form, plus details on how to complete your application.

CVs will not be accepted.

Important information for all positions

Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.

Employment checks

As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:

Right to work in the UK

Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally.

We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.

References

Following your interview, two employment references will be sought. One of these should be your current or most recent employer.

If you have finished full‑time education and you have no employer reference, we will accept a reference from:

• a professional from your centre of study, for instance, a teacher, lecturer or headteacher
• GP or health visitor
• a character reference from a person who knows you
• a civil servant from a government agency
• a bank manager

DBS

All positions are subject to DBS checks at the relevant level.