Mobile Tyre Technician Lead & Team Coach

Halfords; Motherwell; On-site; GBP 31,000 - 32,000; Full time

Job summary

A leading automotive services company is seeking a Mobile Expert Team Leader in Motherwell to manage a mobile team delivering high-quality service. Responsibilities include managing team dynamics, ensuring compliance with safety standards, and fostering customer satisfaction. The ideal candidate will have experience in a technician role and strong communication skills. Competitive salary and a range of employee benefits are offered.

Benefits

Store discount

Employee discount at Autocentre

Discounts on various products

Employee wellness program

Trade Price Bike Scheme

Life assurance

Cycle to Work scheme

Health Cash Plan

Qualifications

• Evidence of delivering a great customer experience.
• Experience in a Technician role, completing jobs to the correct technical standard.
• Experience of delivering coaching/training in the moment.

Responsibilities

• Provide management to the team delivering service at customers' homes.
• Ensure compliance with Health and Safety protocols.
• Manage operations of the Hub during shifts.

Skills

Customer experience

Technical standard job completion

Coaching and training

Target delivery

Health and safety compliance

Verbal communication

IT proficiency

Valid driving licence

Job description

A leading automotive services company is seeking a Mobile Expert Team Leader in Motherwell to manage a mobile team delivering high-quality service. Responsibilities include managing team dynamics, ensuring compliance with safety standards, and fostering customer satisfaction. The ideal candidate will have experience in a technician role and strong communication skills. Competitive salary and a range of employee benefits are offered.