Mobile Security Officer

ABM UK; Tewkesbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facility services provider in Tewkesbury is looking for a dedicated Security Officer to ensure high standards of security and customer service at the Cotswold Designer Outlet. The ideal candidate will have strong communication skills, a customer-focused approach, and necessary SIA licenses. This full-time position offers a pay rate of £14.00 per hour and various shift patterns.

Benefits

24/7 GP access for you and your family

Mental Health support

Get Fit Programme

Cycle to work scheme

Employee app with discounts and offers

Qualifications

• Knowledge of Assignment Instructions (AI’s) is preferred.
• Ability to interact effectively with visitors and tenants.
• Commitment to providing first class customer service.

Responsibilities

• Interact with visitors and tenants to deliver exceptional service.
• Carry out regular patrols of the shopping centre.
• Ensure a safe environment for all visitors and tenants.

Skills

Excellent written and verbal communication skills

Customer/Client focused

Basic computer literacy

Ability to work under pressure

Education

SIA Guarding or Door Supervisor license

SIA CCTV license or willingness to work towards

Job description

LOCATION: Cotswold Designer Outlet – Tewkesbury

CONTRACT: Permanent

HOURS: 40 hours per week

SHIFT PATTERN: various

PAY RATE: £14.00 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department [e-mail]. We're here to help!

OVERVIEW OF JOB DESCRIPTION

ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role.

KEY RESPONSIBILITIES:

· To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.

· Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions.

· Be professional, pleasant, friendly, courteous, and helpful always.

· To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.

· To ensure that the site is a safe and non-threatening environment for all visitors/tenants.

· Liaising with site control room proactively reacting to incidents

· Help third party contractors/visitors ensuring all site procedures/policies are adhered to.

· To liaise closely with statutory authorities, dealing with incidents

· Ensure radio procedures are always adhered to.

· Undertake any other reasonable duties as required to meet the needs of the business.

· N.B – Core tasks are as above, although this list is not exhaustive.

REQUIRED SKILLS AND EXPERIENCE:

· Have knowledge of Assignment Instructions (AI’s)

· Excellent written and verbal communication skills.

· Customer/Client focused.

· Must be able to work under pressure.

· Basic computer literacy required.

ESSENTIAL:

· SIA Guarding or Door Supervisor license.

· SIA CCTV license or the willingness to work towards.

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.