Mobile Patrol / Keyholding Response Officer

Key Patrol Limited; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A security services firm in London is seeking reliable Mobile Response Officers to join their team. Duties include responding to alarms, conducting patrols, and performing lock/unlock duties during night shifts. Candidates must have a full UK driving licence, a valid SIA licence, and experience in keyholding and alarm response. This role offers a structured 4 on/4 off shift pattern and competitive pay.

Benefits

Company vehicle and fuel card

Uniform and tools provided

Paid holiday and sick leave

Qualifications

• Full UK manual driving licence required.
• Valid frontline SIA licence is essential.
• 2+ years of experience in keyholding and alarm response preferred.

Responsibilities

• Respond swiftly to alarm activations and emergency incidents.
• Conduct regular patrols to deter crime and deal with incidents.
• Perform lock and unlock services across multiple locations.

Skills

Problem-solving skills

Communication skills

Interpersonal skills

Physical fitness

Driving in London

Job description

Overview

We’re looking for proactive, reliable, and practical Mobile Response Officers to join our dedicated team. This is a dynamic, varied role where no two shifts are the same. You’ll respond to alarms and emergency call-outs, carry out patrols, complete lock/unlock procedures, and ensure our clients’ premises remain safe and secure throughout the night.

Key Responsibilities

• Respond swiftly to alarm activations and emergency incidents, attending sites promptly and taking appropriate action.
• Conduct regular patrols to deter crime, identify potential risks, and deal with incidents professionally.
• Perform lock and unlock services across multiple locations, adapting to different client requirements.
• Accurately complete incident reports and keep control teams updated at all times.

About You

• Full UK manual driving licence with confidence driving in Essex and London, day and night.
• Physically fit and able to carry out patrols and respond quickly to incidents in all weather conditions.
• Strong problem-solving skills and the ability to stay calm under pressure.
• Excellent communication and interpersonal skills for dealing with clients, colleagues, and the public.
• Valid frontline SIA licence (essential).
• Previous experience in keyholding and alarm response (2+ years preferred).

Working Pattern & Details

• 4 on / 4 off shift pattern.
• Night shifts: 12 hours (19:00 – 07:00).
• Company vehicle and fuel card provided for duty use.
• Uniform, tools, and equipment supplied.
• Full induction and ongoing training.
• Contracted PAYE role with pension, holiday pay, and sick pay.
• All candidates must pass a 5-year checkable work and background history as part of our screening process.

Experience & Logistics

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Schedule: 4 on / 4 off Night shifts: 12 hours (19:00 – 07:00)
• Salary: £13.52 hourly

About Key Patrol Limited

We are an independent, owner-managed company specialising in keyholding and emergency response services. Over the years, we’ve earned a strong reputation for reliability, responsiveness, and expertise—trusted by our loyal clients.