Mobile Funeral Arranger - 6 months fixed term contract

Co-op; Bury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading funeral service provider in the UK is seeking a Mobile Funeral Arranger on a 6-month fixed term contract. This part-time role involves providing support for funeral arrangements and building relationships within the community. Full training and support will be provided, alongside a competitive hourly wage and benefits, including discounts and pension contributions. The ideal candidate will possess strong communication skills, empathy, and the ability to handle the physical demands of the role.

Benefits

30% off Co-op branded products

Pension with employer contributions

23 days holiday pro-rata

Access to Employee Assistance Programme

Career development opportunities

Qualifications

• Full manual UK driver's licence is required.
• Ability to communicate effectively with clients and colleagues.
• Capability to handle physical elements of the role.

Responsibilities

• Meet clients and build positive community relationships.
• Support clients in person and over the phone.
• Ensure the funeral home is clean, safe, and welcoming.
• Manage client documentation and funeral arrangements accurately.
• Refer work to the Funeral Plan Arrangers team.
• Support manual handling of coffins and the deceased.
• Update client management applications with accurate information.

Skills

Good communication skills

Attention to detail

IT skills

Ability to work independently

Empathy and discretion

Job description

Mobile Funeral Arranger – 6 months fixed term contract
£13.01 per hour (plus benefits). Part time 18.75 hours per week – Monday and Tuesday 7.5 hours, Wednesday 3.75 hours. Mobile role covering 8 homes in Bury, Radcliffe, Holcombe Brook, Royton, Middleton, Rochdale, Littleborough, Cutgate.

What you need to apply
You can apply on your mobile – no CV required. A full manual UK driver’s licence is required.

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ depending on the role applied for.

Typical duties include preparation, transportation and personal care of the deceased carried out with professionalism, dignity, respect and adherence to health and safety standards. Please consider your comfort levels with these responsibilities before applying.

At Co‑op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones. You don’t need previous experience in the funeral industry to apply; we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co‑op products and services.

What you’ll do

• Travel to meet clients and build and maintain positive relationships with the community.
• Support our clients both in person and over the phone, arranging family visits and answering client questions.
• Ensure the funeral home – both inside and out – is always clean, safe, and welcoming; maintain a professional and comforting environment and report any maintenance issues (you may be the only person in branch at times).
• Work with different digital systems and devices to accurately manage client documentation, funeral arrangements and invoicing.
• Referral of regulated work, such as selling and informing clients about our funeral plans, to the Funeral Plan Arrangers team.
• Support manual handling of coffins and the deceased.
• Update client management applications, entering accurate and timely information to keep records up to date.

This role would suit people who have

• A full UK driving licence and access to a vehicle.
• The ability to work confidently on their own – whether travelling to client meetings or independently managing a branch when needed.
• Good communication skills, both written and verbal, and the ability to clearly convey information to clients and colleagues.
• The ability to handle numbers and perform basic calculations such as cash handling, discounts, data entry and invoicing.
• A keen eye for detail and accuracy, ensuring regulatory policies and processes are always followed.
• Good IT skills and the ability to use and learn a range of technology devices and systems (computers, tablets, smartphones, printers).
• A passion for delivering great service and building relationships.
• High levels of empathy, discretion and care.
• The ability to carry out the physical elements of the role, such as moving coffins in preparation for family viewings (training and equipment will be provided).

Why Co‑op?

• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round; additional discounts on other Co‑op products and services.
• 23 days holidays (pro‑rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme, offering confidential advice and support 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities, including apprenticeships.
• A friendly, supportive team that knows you make a huge difference to your community.
• Access to Wagestream – a money‑management app that gives you a percentage of your pay as you earn it.

Building an inclusive work environment

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need adjustments during the recruitment process, we’ll support you.

As part of your application, you’ll need to complete an online assessment, which will take about 20 minutes. If successful, we’ll perform background checks including a DBS, adverse media checks, and an occupational health questionnaire to ensure you are fit to perform the role. We’ll also review your social media activity on platforms such as Facebook, Twitter and Instagram. Any offer of employment will be conditional upon the completion of these checks. We reserve the right to remove a vacancy before the scheduled closing date.