MIS Administrator

HIT Training Ltd; Devon and Torbay; Remote; GBP 26,000 - 31,000; Full time

Job summary

A leading training provider is seeking a Local Team Administrator to manage apprenticeship applications and support employers. The role is remote-based with occasional travel, offering a salary of £26,208 plus a tax-free bonus. The ideal candidate has experience with CRM systems, is knowledgeable in GDPR, and possesses strong administrative skills. This position provides flexibility and excellent benefits including up to 25 days of holiday and healthcare support.

Benefits

Quarterly tax-free bonus

25 days holiday + bank holidays

Healthcare and wellbeing support

Mileage and travel expenses reimbursement

Qualifications

• Experience with CRM systems like HubSpot.
• Knowledgeable of data privacy best practices.
• Proficient in Excel and administrative tasks.

Responsibilities

• Manage apprenticeship applications and records.
• Act as first point of contact for learners and employers.
• Support employers through the Apprenticeship Service.

Skills

CRM systems experience

Administrative skills

GDPR knowledge

Database management

Tools

HubSpot

BUD

Excel

Job description

Overview

Role: Local Team Administrator
Location: Remote-based with occasional travel requirements.
Salary: £26,208 + tax-free bonus
Hours: Full-time or part-time (minimum 30 hours per week), spread across 5 days

Responsibilities

• Managing apprenticeship applications and learner records using systems like HubSpot and BUD
• Acting as the first point of contact for learners and employers, handling queries with care and professionalism
• Supporting employers with the Apprenticeship Service and guiding them through the process
• Carrying out compliance checks to ensure records are audit-ready
• Maintaining error logs and supporting accurate monthly data reporting
• Sharing updates and key information with your team and Area Manager
• Identifying and flagging potential funding issues
• Providing general administrative support to the Area Manager and wider team

What we’re looking for

• Located within or near the Devon & Cornwall region
• Experienced with CRM systems (e.g. HubSpot), MIS platforms (e.g. BUD), and the Apprenticeship Service
• Knowledgeable of GDPR and data privacy best practices
• Experienced with administrative skills, including proficiency in Excel and database management
• Bonus: Knowledge in the Work-Based Learning sector and familiarity with apprenticeship funding rules

Why Apply?

• A meaningful role: Help others grow in their careers using your own experience.
• Work-life balance: Monday to Friday hours with flexibility and home working.
• Great benefits:
• Starting salary from £26,208
• Quarterly tax-free bonus through our Employee Ownership Trust – when the company succeeds, everyone shares in the reward
• 25 days’ holiday + bank holidays + your birthday off
• Buy/sell up to 5 days’ extra leave
• Healthcare and wellbeing support (cash plan, hospital fast track, dental, GP access, counselling, and more)
• Enhanced sick pay and life cover
• Mileage and travel expenses reimbursed

About HIT Training

At HIT Training, you’ll be part of the UK’s leading specialist training provider. We’re a national team of industry experts passionate about helping others succeed. We invest in our people with high-quality training, a supportive team culture, and the tools to make a real impact.

We’re proud to be a Disability Confident and Living Wage employer, committed to creating an inclusive, flexible workplace where everyone can thrive.

How to apply

Interested? Get in touch at [e-mail] to learn more about the role, flexible working, or any support you need during the application process.

This role requires a Basic DBS Check as part of our commitment to safeguarding children, young people, and vulnerable adults.