Mess Manager

Aramark Ltd; York and North Yorkshire; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hospitality service provider in York and North Yorkshire seeks an experienced supervisor to oversee operations, manage a team, and deliver excellent customer service. The ideal candidate should have prior supervisory experience, good organisational skills, and financial awareness. This role offers competitive pay and benefits including subsidised meals and career growth opportunities.

Benefits

Free uniform

On-site parking

Subsidised meals

On-site gym

Life assurance

Pension contributions

Generous holiday entitlement

Qualifications

• UK residency for the past 3 years and eligibility to work in the UK.
• Previous supervisory experience preferred.
• Financial awareness and ability to manage budgets.
• Computer literacy.

Responsibilities

• Oversee the smooth running of the Mess and manage your team.
• Organise and deliver hospitality functions and formal dinners.
• Handle reception duties and cash management.
• Provide outstanding customer service and resolve issues.

Skills

Customer service skills

Organisational skills

Team leadership

Cash management

Job description

We're committed to diversity, inclusion, and supporting the Armed Forces community. As a Disability Confident and Forces Friendly employer (ERS Gold Award), we ensure an accessible recruitment process and provide reasonable adjustments at every stage.

Providing excellent customer service to clients and dealing with complaints effectively and efficiently.

About the Company

Aramark (NYSE: ARMK) is a customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. With over 247,000 team members worldwide, we deliver experiences that enrich and nourish the lives of millions of people in 19 countries every day.

Job Responsibilities

• Oversee the smooth running of the Mess, managing your team and ensuring top‑notch service for members and military personnel.
• Organise and deliver hospitality functions and formal dinners.
• Handle reception duties, cash management and company paperwork.
• Provide outstanding customer service and resolve issues effectively.
• Lead a small team, create rotas, oversee payroll, manage dining room operations, ordering, and stock control.

Qualifications and Experience

• UK residency for the past 3 years and eligibility to work in the UK (security checks required).
• Previous supervisory experience preferred.
• Financial awareness and ability to manage budgets.
• Computer literacy and strong organisational skills.

Benefits

• Work‑life balance in hospitality – typical shifts between 9 am and 5 pm, leaving evenings free.
• Competitive pay: £13.52 per hour.
• Free uniform and on‑site parking.
• Subsidised meals and on‑site gym.
• Access to our Employee Benefits App – online GP, Employee Assistance Programme, and hundreds of discounts.
• Life assurance, pension contributions, generous holiday entitlement (with the option to buy more).
• Career growth – promotion from within and apprenticeships and training to help you thrive.

Pay and Working Hours

Hourly Rate: £13.52 | Full‑time: 40 hours per week | Monday – Friday (occasional evenings and weekends).

Application Statement

All applications will be treated in strict confidence. If you’re ready to lead with pride and passion, apply now and show us what you can bring to the team.