Mercedes-Benz Sales Consultant

Sytner; North East; On-site; GBP 80,000 - 100,000; Full time

Job summary

An automotive group in the North East of England is seeking a Permanent Mercedes-Benz Sales Consultant. You will be essential in providing exceptional customer service while assisting clients in their car buying journey. Ideal candidates will possess strong interpersonal skills and customer service experience in a retail environment. The role offers a competitive salary and a comprehensive benefits package including enhanced holiday entitlement, discounted car schemes, and career development opportunities.

Benefits

Enhanced Holiday Entitlement 33 days including bank holidays

Industry-leading Maternity, Paternity, and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Proven customer service experience in a retail environment is essential.
• Good interpersonal skills for face-to-face engagement with customers.
• A full and valid UK driving licence is beneficial.

Responsibilities

• Serve as the key point of contact for customers during the car buying process.
• Communicate with customers to understand their needs.
• Work flexible hours, potentially including weekends, to ensure high service levels.

Skills

Interpersonal skills

Customer service experience

Sales background

Job description

Sytner Group are excited to offer a Permanent Mercedes-Benz Sales Consultant role.

Our Mercedes-Benz Sales Consultants really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships.

Joining us as a Mercedes-Benz Sales Consultant means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time.

Interested? Read on for what we are looking for

About the role

Mercedes-Benz of Newcastle have an exciting opportunity available for an individual who comes from some form of customer service or sales background.

As a Mercedes-Benz Sales Consultant, you will communicate with customers to support and understand their needs, on their journey to buying a new car.

Mercedes-Benz Sales Consultant work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

On top of your salary and OTE you will also benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.

About You

You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service.

A full and valid UK driving licence will also be of benefit.

Please note you may be asked to attend an assessment centre.

When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.