Mental Health Recovery Worker

Social Interest Group; Catford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A not-for-profit support organization in England is seeking a compassionate Recovery Worker to empower clients in their journey towards independence. You will provide person-centered support, facilitate activities, and foster trusting relationships with residents. Ideal candidates should have experience with complex needs and show empathy. This role includes flexible hours, competitive benefits, and aims to transform lives through supportive frameworks.

Benefits

25 days annual leave

Employer Pension Contribution

Employee Assistance Programme

Training and Development

Life Assurance Scheme

Qualifications

• Experience of working with people of complex backgrounds, particularly in mental health or substance dependency.
• Ability to use, learn, and adapt to IT at an intermediate level, including Microsoft programs.
• Alignment with values of Ambition, Empowerment, Inclusivity, and Transparency.

Responsibilities

• Ensuring the safety and wellbeing of residents at all times.
• Empowering residents to take control over their lives and meet their personal goals.
• Building trusting professional relationships with residents.

Skills

Empathy

Flexibility

Partnership Liaison

Intermediate IT Skills

Understanding of Complex Needs

Job description

Shift Pattern

37.5 per week on a pro rota between Monday To Sunday, Hours may include 08:30 - 16:30, 13:00 - 21:00, 08:30 - 21:00, 10:00 - 18:00. Shift patterns and weekly hours may vary dependent on service and resident requirements. You may be required to work Bank Holidays.

About the Role

We are seeking a dedicated and compassionate Recovery Worker to join our team. You will empower and motivate both our male and female residents and participants to achieve their personal goals and gain greater independence, supporting their reintegration into the community. You will provide tailored, person‑centred support using a recovery model, ensuring our services are flexible and responsive to individual needs while meeting the expectations of our commissioners and stakeholders.

Your focus is on successful community reintegration and a sustained quality of life, guided by a recovery model that enables clients to live, work, learn, and participate fully in their communities through interactive and preventative approaches. We provide intensive accommodation‑based support (six flats) and floating support (dispersed flats) designed to address the complex and challenging needs of our residents and participants.

Responsibilities

• Ensuring the safety and wellbeing of residents and participants at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

Qualifications & Experience

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly mental health and substance dependency
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach‑based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
• Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

Benefits

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle‑to‑work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop‑in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma‑informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future. Further details can be found on our website here: Theory of Change - Social Interest Group.